Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
flexible schedule
Employee Discounts
Training opportunities
health insurance options
Professional work environment
Job Description
Marriott Phoenix Resort Tempe at the Buttes is a premier resort located in Tempe, Arizona, known for its stunning valley views and extensive event facilities. This upscale resort features over 40,000 square feet of versatile indoor and outdoor event spaces that cater to a wide range of gatherings from corporate events to weddings. With 353 newly renovated guest rooms, the resort offers guests a comfortable and modern stay combined with exceptional service standards. Among its diverse dining options is the award-winning Top of The Rock restaurant, which has received multiple diner’s choice awards for its quality and exceptional dining experience. This makes the resort a favored destination for both leisure and business travelers seeking luxury and comfort along with impressive dining experiences.
The Top of the Rock Host position at Marriott Phoenix Resort Tempe at the Buttes is a vital role designed for experienced and energetic individuals who are passionate about providing exceptional guest services. As a host, you will be the first point of contact for guests dining at the Top of The Rock restaurant. Your primary responsibilities include greeting and seating guests, managing the seating chart efficiently to ensure smooth operations among the restaurant stations, and maintaining a welcoming and organized service podium. This role demands excellent communication and hospitality skills, especially the ability to communicate professionally in English, handle cash transactions accurately, and manage room charge procedures effectively.
In addition to seating guests and managing reservations, the host is responsible for ensuring that all tables are properly set before guests arrive and that menus are clean and readily available. You will also answer phones professionally, follow reservation protocols, and keep an accurate inventory of necessary dining supplies. While this is a part-time position requiring less than 30 hours per week, scheduled hours and days may vary based on the resort’s needs, giving some flexibility in work schedules. This role offers a fantastic opportunity to join a prestigious resort and contribute directly to providing a memorable dining experience at one of the top restaurants in the region, all within the supportive and luxurious environment of Marriott Phoenix Resort Tempe at the Buttes.
The Top of the Rock Host position at Marriott Phoenix Resort Tempe at the Buttes is a vital role designed for experienced and energetic individuals who are passionate about providing exceptional guest services. As a host, you will be the first point of contact for guests dining at the Top of The Rock restaurant. Your primary responsibilities include greeting and seating guests, managing the seating chart efficiently to ensure smooth operations among the restaurant stations, and maintaining a welcoming and organized service podium. This role demands excellent communication and hospitality skills, especially the ability to communicate professionally in English, handle cash transactions accurately, and manage room charge procedures effectively.
In addition to seating guests and managing reservations, the host is responsible for ensuring that all tables are properly set before guests arrive and that menus are clean and readily available. You will also answer phones professionally, follow reservation protocols, and keep an accurate inventory of necessary dining supplies. While this is a part-time position requiring less than 30 hours per week, scheduled hours and days may vary based on the resort’s needs, giving some flexibility in work schedules. This role offers a fantastic opportunity to join a prestigious resort and contribute directly to providing a memorable dining experience at one of the top restaurants in the region, all within the supportive and luxurious environment of Marriott Phoenix Resort Tempe at the Buttes.
Job Requirements
- High school diploma or equivalent
- One year of cash handling experience
- Proficiency in English
- Excellent communication skills
- Ability to handle cash and follow room charge procedures
- Previous experience in hospitality or customer service preferred
- Ability to maintain organized workstations
Job Qualifications
- Ability to read, write, and speak English
- One-year cash handling work experience
- Strong communication and hospitality skills
- Ability to answer phones professionally
- Ability to work with money accurately
Job Duties
- Ensure all tables are properly set before seating guests
- Maintain a seating chart for rotation of stations
- Greet and seat guests properly and issue menus
- Answer the phone properly and follow all reservation procedures
- Follow accurate cash handling and room charge procedures
- Organize and maintain a clean service podium
- Maintain an inventory of needed supplies
- Ensure all menus are clean before the shift
- Be familiar with hotel facilities and their location and hours
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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