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Unit Support Staff / Guest Relations Concierge - Endoscopy Lab
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.44 - $18.91
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Job Description
Lakeland Regional Health is a prominent medical center situated in Central Florida, recognized for its century-long commitment to delivering exceptional healthcare services to the community. As the only Provisional Level 1 Trauma center serving Polk, Highlands, and Hardee counties, it holds a distinguished position in the region's healthcare landscape. Moreover, it operates the second busiest Emergency Department in the United States, underscoring its critical role in emergency medical care. The institution is equipped with a 910-bed licensed facility and manages a substantial volume of patients annually, including over 200,000 emergency room visits, 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births,... Show More
Job Requirements
- High school diploma or equivalent
- completion of approved PCA training program or demonstrated competence and knowledge of required skills
- valid Basic Cardiac Life Support (BCLS) certification
- ability to perform patient care functions satisfactorily
- effective verbal and written communication skills
- ability to demonstrate clinical and technical patient care competencies
- prior experience as a PCA preferred
Job Qualifications
- High school diploma or equivalent
- completion of approved PCA training program or demonstrated competence
- valid Basic Cardiac Life Support (BCLS) certification
- knowledge of age-specific patient care competencies
- effective communication skills
- ability to perform essential patient care functions
- experience in clinical or hospital setting preferred
Job Duties
- Deliver patient care under RN direction, assisting with activities of daily living such as bathing, toileting, mobility, eating, skin and mouth care
- take and record vital signs
- respond promptly to call lights and patient requests
- perform hourly patient rounding and intentional toileting
- maintain patient environment by decluttering and ensuring safety
- communicate relevant patient information and changes in condition to RN
- perform at least two additional unit-specific support functions including order entry, inventory control, assist discharge paperwork processing, support recreational therapy, monitor cardiac monitors, transport patients
- demonstrate safe work practices including infection control, patient identification verification, documentation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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