Unit Secretary

The healthcare facility seeking a Unit Secretary is committed to delivering high-quality, patient-centered care through a collaborative and organized environment. This medical institution prioritizes the efficient functioning of its patient care teams and overall support staff to ensure that every patient encounter is streamlined and professionally managed. As a cornerstone of the patient service experience, the Unit Secretary plays a vital role in maintaining the smooth operation of the unit by handling a diverse array of clerical responsibilities. The facility may be a hospital or a specialized medical center that values clear communication, accurate documentation, and attentive assistance to both patients and healthcare professionals.

The role of Unit Secretary is essential in offering administrative and receptionist support to the unit, helping to coordinate patient activities such as admissions, discharges, and transfers. This position is integral in managing the flow of information within the unit by operating electronic medical record (EMR) systems, scheduling appointments, and ensuring that patient records, lab reports, and physician consults are meticulously organized and promptly distributed. The Unit Secretary also plays a key role in assisting with order entry into the computer system with accuracy, minimizing the chance of errors or shortages, thereby directly contributing to patient safety.

In this position, the individual is expected to manage multiple urgent and routine tasks efficiently, prioritizing STAT orders such as urgent x-rays and repairs, supporting physicians with patient records and lab coordination, and serving as the first point of contact for patients and visitors. The role demands a professional, organized individual capable of handling sensitive information confidentially, adhering strictly to HIPAA regulations, and communicating effectively with nurses, physicians, and the entire care team. The Unit Secretary acts as a liaison, fostering strong relationships across the healthcare facility to enhance teamwork and overall patient care quality.

Employment in this role typically aligns with a full-time schedule, emphasizing the importance of regular and reliable attendance. The successful candidate can expect a supportive work environment with opportunities to develop skills in medical terminology, office software proficiency, and clinical coordination. Basic Life Support certification (BCLS) is required within the first 30 days, highlighting the facility's commitment to safety and emergency preparedness. While experience requirements are flexible, candidates may have 0-2 years in receptionist or secretarial training, with course completion in Unit Secretary or Medical Terminology preferred.

This position offers a unique opportunity for individuals interested in a healthcare administrative role, blending clerical expertise with patient care support. Strong attention to detail, adeptness at technology, and excellent communication abilities are critical to success. The facility is focused on compliance with policies and standards, ensuring a professional and supportive workplace where the Unit Secretary can thrive and contribute to excellent patient outcomes.