Unit Secretary

The hiring establishment is a healthcare facility committed to providing high-quality, patient-centered care. This organization prioritizes creating a safe, organized, and efficient environment that supports the needs of both patients and the care team. Recognized for its dedication to maintaining exceptional standards in healthcare services, the facility integrates advanced technologies to streamline administrative and clinical tasks while ensuring compliance with relevant regulations such as HIPAA. The culture promotes teamwork and open communication between staff members, including nurses, physicians, and administrative personnel, enabling a holistic approach to patient care. This establishment values professionalism, attention to detail, and continuous learning among its personnel to uphold excellence in service delivery.

The role of Unit Secretary is integral to the smooth operation of the healthcare unit. The Unit Secretary serves as the frontline receptionist and administrative support, responsible for managing a variety of clerical functions that contribute to superior patient care outcomes. This includes entering medical orders into electronic systems accurately to minimize shortages, answering telephonic inquiries efficiently, and maintaining patient records within the electronic medical records (EMR) system. The Unit Secretary schedules appointments, manages patient charts, and ensures timely retrieval and distribution of laboratory results, consult reports, and other pertinent medical documentation.

Another critical component of this position is supporting physicians by following consult procedures with precision, notifying healthcare providers promptly, and assisting with lab work and patient lists. Prioritization skills are essential, as the Unit Secretary must respond rapidly to urgent orders such as STAT x-rays or repair requests while juggling regular duties. The role also involves greeting and assisting patients, coordinating admissions, discharges, and transfers, and facilitating any patient requests to ensure a positive experience. The Unit Secretary must maintain regular, reliable attendance, uphold cleanliness and organization in the unit, and strictly comply with all facility policies and healthcare standards.

This position requires familiarity with basic medical terminology and a comfort level with various office software, including Microsoft Office Suite. Candidates are expected to maintain confidentiality regarding sensitive patient information and adhere to HIPAA regulations rigorously. The Unit Secretary contributes to building strong relationships within the facility, working closely with nurses, physicians, and leadership teams to foster a supportive and efficient work environment. This role is ideal for individuals aspiring to grow their careers in healthcare administration by leveraging their communication and organizational skills in a dynamic clinical setting. Basic Life Support (BCLS) certification is required within 30 days of hire, underscoring the importance of safety and preparedness in this role.