
Unit Receptionist (Per Diem) - Outpatient Rehab Services
Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $35.36 - $47.32
Work Schedule
Day Shifts
Night Shifts
Benefits
Hourly evening shift differential
Hourly night shift differential
Job Description
Montage Health is a respected healthcare provider known for delivering comprehensive and patient-centered medical services. As a dynamic organization, Montage Health is committed to fostering a supportive and efficient healthcare environment that prioritizes the needs and experiences of its patients. The institution serves various communities, including Salinas, Marina, and Monterey, aiming to provide accessible, high-quality care through a dedicated team of professionals who uphold compassionate standards and the latest medical practices. With a keen focus on continuous improvement and patient satisfaction, Montage Health integrates cutting-edge technology and a collaborative work culture to enhance service delivery and operational excellence.
The position of Unit Receptionist (UR) at Montage Health plays a crucial role in facilitating patient services by ensuring a seamless scheduling and pre-registration process. Reporting directly to the department office supervisor, the Unit Receptionist is responsible for scheduling appointments based on physician orders, pre-registering patients, verifying insurance details including worker's compensation and other state or county programs, and communicating appointment-related information clearly to patients. This role demands an individual who can manage data entry with precision and maintain up-to-date and accurate information to optimize therapist and physician schedules for maximum efficiency.
A successful candidate for this per diem role will have excellent communication skills and a professional demeanor, capable of maintaining composure in a fast-paced and sometimes demanding healthcare setting. The role's hours vary between 7:00 a.m. and 6:00 p.m. on weekdays across multiple locations, offering a competitive pay range from $35.36 to $47.32 per hour, dependent on experience. Additionally, the position includes shift differentials for evening and night shifts, emphasizing the organization’s recognition of the varying demands of healthcare scheduling. This role not only supports operational efficiency but directly impacts patient experience by ensuring their interactions start smoothly and confidently. By joining Montage Health as a Unit Receptionist, individuals have the opportunity to contribute to a reputable healthcare team focused on excellence and innovation.
The position of Unit Receptionist (UR) at Montage Health plays a crucial role in facilitating patient services by ensuring a seamless scheduling and pre-registration process. Reporting directly to the department office supervisor, the Unit Receptionist is responsible for scheduling appointments based on physician orders, pre-registering patients, verifying insurance details including worker's compensation and other state or county programs, and communicating appointment-related information clearly to patients. This role demands an individual who can manage data entry with precision and maintain up-to-date and accurate information to optimize therapist and physician schedules for maximum efficiency.
A successful candidate for this per diem role will have excellent communication skills and a professional demeanor, capable of maintaining composure in a fast-paced and sometimes demanding healthcare setting. The role's hours vary between 7:00 a.m. and 6:00 p.m. on weekdays across multiple locations, offering a competitive pay range from $35.36 to $47.32 per hour, dependent on experience. Additionally, the position includes shift differentials for evening and night shifts, emphasizing the organization’s recognition of the varying demands of healthcare scheduling. This role not only supports operational efficiency but directly impacts patient experience by ensuring their interactions start smoothly and confidently. By joining Montage Health as a Unit Receptionist, individuals have the opportunity to contribute to a reputable healthcare team focused on excellence and innovation.
Job Requirements
- high school diploma, G.E.D., or equivalent work experience in related field
- at least 1-year clerical experience in fast-paced healthcare setting including scheduling, answering phones, typing, filing
- basic understanding of insurance requirements
- knowledge and experience with medical terminology
- basic computer skills including Microsoft Word, Outlook and Excel
- excellent communication skills
- ability to maintain a positive professional demeanor in a demanding environment
- excellent customer service skills
- ability to quickly comprehend new techniques and concepts and adapt readily to change
Job Qualifications
- high school diploma, G.E.D., or equivalent work experience in a related field
- at least 1-year clerical experience in a fast-paced healthcare setting
- basic understanding of insurance requirements
- knowledge and experience with medical terminology
- basic computer skills including Microsoft Word, Outlook, and Excel
- excellent communication skills
- excellent customer service skills
- ability to quickly comprehend new techniques and concepts and adapt readily to change
Job Duties
- reviewing orders from physicians and scheduling therapy accordingly
- providing clear and accurate instructions to patients regarding upcoming appointments
- verifying insurance type and assuring required authorizations are in place for worker's compensation and state and county programs
- entering complete and accurate data utilizing computer technology
- ensuring existing data is accurate
- managing therapist and physician schedules to be as full and compactly scheduled as possible
- maintaining a positive and professional demeanor in a demanding environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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