Doctors Hospital of Laredo logo

UNIT CLERK/SECRETARY/COORD

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Challenging and rewarding work environment
competitive compensation
Paid Time Off
Excellent benefit packages
401(k) with Company Match
Tuition Reimbursement
Career development opportunities

Job Description

Doctors Hospital of Laredo, located in Laredo, TX, is a respected acute care facility with 183 beds that delivers comprehensive medical services to meet the diverse healthcare needs of the community. The hospital prides itself on the high quality of care it provides and its commitment to supporting the well-being of patients and families throughout the region. As part of its ongoing dedication to excellence in healthcare, Doctors Hospital of Laredo embodies a culture of compassion, professionalism, and patient-centered service, making it a vital institution in the local healthcare landscape. The hospital is a proud member of Universal Health Services, Inc. (UHS), one of the nation's largest and most respected providers of hospital and healthcare services. UHS operates acute care hospitals, behavioral health facilities, outpatient centers, and a variety of related healthcare services across the United States and beyond. Recognized for its performance, UHS has been named one of the World's Most Admired Companies by Fortune and ranks among America’s Largest Public Companies according to Forbes. More information about UHS can be found at www.uhs.com.

The Unit Clerk role at Doctors Hospital of Laredo is an essential position that supports the nursing unit by managing clerical and receptionist tasks. This position serves as the front line of communication and documentation within the nursing unit, ensuring smooth operational workflows. The Unit Clerk is responsible for coordinating communication between patients, healthcare providers, and other departments, maintaining accurate patient records, and facilitating administrative support to nursing staff. This role demands excellent organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced healthcare environment.

Working as a Unit Clerk at Doctors Hospital of Laredo offers a challenging and rewarding experience, with opportunities for career growth and professional development. The role is supported by a comprehensive benefits package that includes competitive compensation, paid time off, and excellent health benefits, among others. Additionally, employees benefit from unique opportunities such as tuition reimbursement, 401(k) with company match, discounted stock purchase plans, and access to a vast online learning catalog featuring free continuing education courses. The hospital also emphasizes a supportive work environment that encourages teamwork and mutual respect.

This position typically requires strong computer skills, interpersonal capabilities, and the ability to effectively communicate in both English and Spanish, given the bilingual nature of the community served. Candidates with prior experience as a unit clerk or certification as a medical office assistant are preferred. Training in de-escalation techniques and basic life support is a plus, underscoring the hospital's commitment to safety and patient care. The successful candidate will thrive in a high-stress, dynamic setting and possess the capacity to multitask while maintaining compassion and professionalism.

By joining Doctors Hospital of Laredo, a subsidiary of UHS, the Unit Clerk becomes part of a network dedicated to innovation in healthcare and excellence in patient outcomes. This position not only provides a stable and enriching work environment but also a chance to contribute meaningfully to the health and wellness of the Laredo community. Interested candidates are encouraged to contact the recruiter for more information prior to applying, ensuring a perfect match between personal skills and the hospital's mission and values.

Job Requirements

  • High school diploma or equivalent
  • medical office assistant certificate or prior unit clerk experience preferred
  • de-escalation training (obtained CPI within six months of employment) in required specialty
  • bilingual English/Spanish preferred
  • good computer skills
  • excellent interpersonal skills
  • BLS preferred
  • ability to work in high-stress environment
  • ability to multi-task
  • refer to Nursing Policy IV-F.3

Job Qualifications

  • High school diploma or equivalent
  • medical office assistant certificate or prior unit clerk experience preferred
  • good computer skills
  • excellent interpersonal skills
  • bilingual English/Spanish preferred
  • BLS preferred
  • de-escalation training (CPI) within six months of employment in required specialty
  • ability to work in high-stress environment
  • ability to multi-task

Job Duties

  • Perform clerical and receptionist duties on the nursing unit
  • coordinate communication between patients, nursing staff, and other departments
  • maintain accurate patient records and documentation
  • manage scheduling and administrative support tasks
  • assist nursing staff with clerical needs
  • handle multi-line phone systems and direct calls efficiently
  • support smooth operation of the nursing unit

Job Criteria

Experience

Entry Level (1-2 years)


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