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Union Host/Hostess

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $23.54
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Work Schedule

Standard Hours
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Benefits

Structured scheduling
Contractual pay rates
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts

Job Description

Hyatt Vacation Ownership is a renowned company within the hospitality industry, specializing in vacation ownership and providing exceptional guest experiences through its various properties and resorts. They have built a reputable presence by focusing on quality service, employee engagement, and a welcoming environment for both guests and staff. Hyatt Vacation Ownership is committed to creating a positive workplace culture that emphasizes diversity, inclusivity, and professional growth. Working within this company means being part of a globally recognized brand that values teamwork, responsibility, and a customer-first approach, which collectively contribute to the outstanding reputation the company holds in the vacation ownership... Show More

Job Requirements

  • Ability to stand, walk, bend, and move freely for extended periods
  • basic proficiency in reservation software or POS systems preferred
  • excellent interpersonal and customer service skills
  • ability to work within a unionized environment
  • high school diploma or equivalent

Job Qualifications

  • Excellent communication skills
  • friendliness and a team-player attitude
  • experience with reservation software such as OpenTable or POS systems preferred
  • ability to manage high-volume, fast-paced environments

Job Duties

  • Greet guests with a smile, manage phone reservations, and handle inquiries efficiently
  • efficiently seat guests to optimize seating charts and ensure balanced workloads for servers
  • maintain cleanliness of the host stand and entrance area
  • assist servers by clearing, cleaning, or resetting tables, and sanitizing menus
  • address and resolve customer complaints, escalating to management when necessary

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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