UA Summer Ambassador

ABM (NYSE: ABM) is one of the world's largest providers of facility services and solutions. Known for its commitment to improving the spaces and places that matter most, ABM serves a broad range of industries including commercial office buildings, universities, airports, hospitals, data centers, manufacturing plants, distribution centers, and entertainment venues. Established in 1909, ABM has grown its services portfolio to include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. Operating through more than 350 offices globally, primarily across the United States, United Kingdom, Republic of Ireland, and other international locations, ABM employs over 100,000 team members and generates nearly $8 billion in annual revenue. The company prides itself on fostering a diverse and inclusive environment, being an equal opportunity employer and a military-friendly employer that actively encourages veterans and those with military experience to apply.

The UAL Summer Associate position at ABM is an integral role focusing on delivering outstanding guest service within an aviation environment, most notably at airport terminals and concourses. This role offers a competitive hourly wage of $22.04 and is flexible in terms of employment type, with opportunities available for both part-time and full-time schedules. Applicants must have flexible availability and be willing to work any shift as required, with assignments subject to change based on operational needs and shift bidding processes. This position is ideal for individuals entering or re-entering the workforce, providing an excellent opportunity for growth through diverse tasks, mentorship, and exposure to various corporate aviation functions.

As a UAL Summer Associate, the primary goals are to create a welcoming and friendly environment for guests, assist with customer navigation, and support overall operational excellence. This entails directing customers to various lines and self-serve kiosks, responding to questions, maintaining lobby tidiness, and performing a variety of customer service tasks in multiple airport areas such as the lobby, concourse, and baggage claim areas. The Summer Associate acts as a brand ambassador for United Airlines, enhancing customer experience and promoting customer retention. The role also includes being vigilant about security concerns, accepting deliveries, arranging transportation services like taxis, and adapting to changing situations quickly and effectively. The position provides training across designated areas with daily assignments managed by supervisors, ensuring exposure to a range of functions and business needs. Employees will receive two United branded shirts to wear during shifts and are expected to maintain professional appearance standards consistent with United’s public contact employee guidelines.

The position provides valuable experience in a fast-paced, customer-focused environment with strong emphasis on teamwork, communication, and adaptability. It includes unique benefits such as mentorship opportunities with leadership team members, fostering professional development alongside practical work experience. Candidates must be legally authorized to work in the United States without sponsorship and comply with background checks, drug and alcohol screening, and other regulatory checks as required by state, local, and airport authorities. ABM’s comprehensive benefits package further supports employees' wellbeing, making this role a rewarding entry point into the aviation and facility services industry.