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U-Haul Moving Center General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $41,800.00 - $68,900.00
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Work Schedule

Weekend Shifts
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Benefits

full medical coverage
Prescription Plans
Dental and Vision Plans
Registered Dietitian Program
Gym Reimbursement Program
weight watchers
Virtual Doctor Visits
Career stability
Opportunities for advancement
Valuable on-the-job training
Tuition Reimbursement Program
Free online courses
Business-travel insurance
You Matter Employee Assistance Program
Paid holidays
vacation days
sick days
Employee stock ownership plan
401(k) savings plan
Life insurance
Critical Illness/Group Accident coverage
24-hour physician for kids
MetLaw Legal program
MetLife auto and home insurance
Mindset App Program
Discounts on cell phone plans
LifeLock Identity Theft Protection
wellness programs
Dave Ramsey's SmartDollar Program
U-Haul Federal Credit Union membership

Job Description

U-Haul Holding Company, a well-established leader in the moving and storage industry, operates a vast network of moving and storage centers across the United States. Known for its innovative and customer-centric approach, U-Haul provides rental trucks, trailers, self-storage units, and moving supplies to millions of customers annually. The company prides itself on delivering high-quality service and support to individuals and families during their moving journeys. U-Haul's commitment to sustainability, community engagement, and employee development positions it as a top employer within the retail and service sectors. With a strong emphasis on career growth and employee wellbeing, U-Haul offers a dynamic and rewarding work environment for those who are driven, responsible, and customer-focused.

The role of General Manager at U-Haul’s moving and storage center located at 2152 Grand Ave, Billings, Montana, is a pivotal position responsible for managing the center's operations effectively and profitably. This full-time role requires the candidate to oversee staff management, inventory tracking, equipment maintenance, and customer service excellence. The General Manager is tasked with maintaining a clean, safe, and efficient facility while ensuring the highest level of customer satisfaction. The position demands proactive problem-solving, financial acumen through profit and loss analysis, and leadership skills to mentor and develop a motivated team.

U-Haul’s General Managers are offered a competitive compensation package that includes attractive hiring bonuses and incentives such as a $100 hiring bonus and a $300 cash bonus upon successful completion of the U-Haul Equipment Inspection and Verification program. U-Haul’s motto, 'Hire Fast, Pay Fast,' reflects the company’s commitment to recognizing and rewarding talent immediately.

The role involves diverse responsibilities in a fast-paced retail environment requiring organizational expertise and the ability to adapt to evolving challenges. Beyond operational duties, the position offers meaningful opportunities for professional growth through continuous education available via U-Haul University, leadership development programs, and potential career advancement within the company’s expansive network.

In addition to hands-on management duties, candidates will benefit from a comprehensive suite of employee benefits focused on health, wellness, career development, and financial security. U-Haul supports its General Managers with full medical coverage (where eligible), prescription plans, dental and vision care, virtual doctor visits, and wellness programs such as gym reimbursements and Weight Watchers. Employees also gain access to tuition reimbursement, free online courses for personal and professional development, employee stock ownership, 401(k) savings plans, and life insurance covering various scenarios.

Candidates must be able to work weekends and holidays and maintain a valid driver’s license with a good driving record as part of the physical and operational demands of the job. The working environment entails moderate risks requiring adherence to safety protocols, including the use of protective equipment when necessary. Physical demands include standing for extended periods and handling loads up to 50 pounds.

U-Haul fosters an inclusive and equitable workplace, welcoming applicants from diverse backgrounds and offering accommodations throughout the hiring process. The company actively promotes a tobacco-free workplace in compliance with state-specific laws, underscoring its dedication to employee health and wellbeing. Overall, the General Manager position at U-Haul is suited for individuals eager to lead a team, drive business success, and contribute to a company renowned for its strong values and commitment to customer service excellence.

Job Requirements

  • 1-3 years of management experience in retail or another service industry with responsibility for financial results and customer satisfaction
  • Computer expertise
  • Organizational expertise
  • Management proficiency in high-volume retail with profit and loss (P&L) accountability
  • Valid driver's license and the ability to maintain a good driving record
  • High school diploma or equivalent
  • Able to work weekends and holidays

Job Qualifications

  • 1-3 years of management experience in retail or another service industry with responsibility for financial results and customer satisfaction
  • Computer expertise
  • Organizational expertise
  • Management proficiency in high-volume retail with profit and loss (P&L) accountability
  • Valid driver's license and the ability to maintain a good driving record
  • High school diploma or equivalent
  • Able to work weekends and holidays

Job Duties

  • Manage the fleet to deliver clean and well-maintained equipment
  • Perform profit/loss analyses
  • Hire and mentor new team members
  • Track and itemize inventory
  • Manage the personnel budget
  • Ensure that customers receive the highest quality of care
  • Keep track of fuel receipts and petty cash
  • Clean and monitor the premises and maintain a secure environment
  • Participate in ongoing continuous U-Haul education through U-Haul University

Job Criteria

Experience

Mid Level (3-7 years)


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