Two Trees Bistro Food and Beverage Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.75 - $17.75
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs
Meal Allowances

Job Description

Two Trees Bistro is an esteemed dining establishment located within the scenic Alyeska Resort grounds, renowned for its dedication to providing guests with high-quality food and beverage experiences. As part of the broader Nordic Spa experience at Alyeska Resort, the bistro embraces a fresh, inclusive, and natural ambiance, befitting a location that encourages connection with nature and relaxation without boundaries. The resort itself is a year-round destination known for its outstanding hospitality and commitment to redefining wellness by integrating luxurious spa amenities with exquisite culinary services. Guests who visit Two Trees Bistro expect not just meals but memorable dining occasions characterized by warm welcomes, attentiveness, and impeccable service.

The role of the Two Trees Bistro Food and Beverage Attendant is vital to maintaining the high standards of service and quality that the Alyeska Resort is known for. Reporting directly to the Bistro Manager, this position plays a pivotal part in shaping guests' first and lasting impressions through friendly, efficient, and polished service. The attendant is responsible for creating a pleasant atmosphere that resonates with the resort's signature "we've been expecting you" approach to hospitality, where every guest feels recognized and valued. This role demands a keen focus on ensuring that restaurant spaces—including dining areas, public zones, server stations, and storage—are maintained in a "picture perfect" state to foster optimal impressions.

In addition to facilitating smooth restaurant operations by managing reservations, seating guests promptly and courteously, and maintaining table availability flow, the Food and Beverage Attendant also acts as a knowledgeable resource about menu offerings. They are expected to accurately process orders, adhere to all regulations regarding food and alcohol service, and address guest inquiries and complaints with professionalism and attention. The position further emphasizes the importance of safety, requiring the attendant to be vigilant about health and security hazards and to communicate immediately with supervisors if any concerns arise.

Designed as a high-energy, fast-paced role, the Food and Beverage Attendant must thrive in an environment that requires multitasking, excellent organizational skills, and consistent attention to detail. The position operates throughout the year, embracing shifts that may extend into late hours, weekends, and holidays, ensuring that guest service excellence is sustained across all operating periods.

With a prestige steeped in hospitality tradition, Two Trees Bistro offers a supportive environment providing thorough training, tools, and constructive feedback, empowering every employee to exceed excellence standards and contribute meaningfully to the Alyeska Resort’s reputation. This confluence of personal development and commitment to guest satisfaction makes the Food and Beverage Attendant position an excellent choice for candidates passionate about delivering superior service within a top-tier resort setting.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in food and beverage preferred
  • Ability to work long shifts including evenings, weekends, and holidays
  • Strong interpersonal and communication skills
  • Ability to stand for extended periods and multitask in a fast-paced environment

Job Qualifications

  • Previous food and beverage experience is an asset
  • Must be highly organized and able to work under pressure
  • Excellent communication skills
  • Ability to multitask and organize
  • Excellent listening and comprehension skills
  • Can produce accurate work and provide quality guest service

Job Duties

  • Completes work processes and checklists that support the core value of quality
  • Communicates and interacts in alignment with the core value of honesty
  • Contributes to a collaborative workplace supporting the core value of family
  • Maintains a friendly, attentive, and professional demeanor during guest encounters
  • Ensures the restaurant and related areas are kept picture perfect
  • Welcomes and seats guests promptly and courteously
  • Maintains an organized reservation system and tracks table availability
  • Develops excellent knowledge about menu items and can answer guest inquiries
  • Maintains accuracy in taking and delivering orders
  • Adheres to all food and alcohol service regulations
  • Reports safety hazards immediately to supervisor
  • Performs other assigned duties

Job Criteria

Experience

Mid Level (3-7 years)


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