Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $22.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Job Description
The Fence Store and Showroom is a specialized retail establishment dedicated to providing high-quality fencing products and solutions to both walk-in and wholesale customers. Located in a convenient and accessible location, this store offers a comprehensive selection of fencing materials suitable for residential, commercial, and industrial needs. The company prides itself on delivering exceptional customer service, expert sales support, and reliable product knowledge, ensuring customers find the ideal fencing options for their specific projects and requirements. The business operates Monday to Friday, from 8:00 AM to 5:00 PM, fostering a professional and customer-focused environment where each team member plays a vital role in maintaining the efficient operation of the store and showroom. The Store Manager and Sales Manager oversee the day-to-day activities and team performance, emphasizing a collaborative and supportive workplace culture.
The Receptionist role at the Fence Store and Showroom is pivotal as the initial point of contact for all visitors and customers entering the premises. This position involves staffing the front counter, managing customer inquiries, supporting sales representatives, and handling various administrative functions crucial for smooth store operations. The receptionist is responsible for greeting customers warmly, providing product and pricing information, answering incoming phone calls, and scheduling appointments for the outside sales team. Attention to detail is paramount, especially in the processing of payments, including cash, checks, and card transactions, as well as managing accurate sales documentation and cash drawer reconciliation.
This full-time receptionist position plays a critical supportive role in both customer service and sales operations. Beyond basic reception duties, the role includes assisting with order entry, preparing subcontractor checks, and maintaining effective communication channels with sales staff, subcontractors, and internal departments. The receptionist’s ability to multitask efficiently while maintaining a professional and friendly demeanor helps enhance the overall customer experience and contributes to the store’s reputation for excellent service. The job requires organizational skills, reliability, and a strong sense of responsibility, particularly when handling financial transactions and maintaining store records. In essence, the receptionist acts as a key support member who ensures that the daily functions of the Fence Store run seamlessly while embodying the company’s values and commitment to customer satisfaction.
The Receptionist role at the Fence Store and Showroom is pivotal as the initial point of contact for all visitors and customers entering the premises. This position involves staffing the front counter, managing customer inquiries, supporting sales representatives, and handling various administrative functions crucial for smooth store operations. The receptionist is responsible for greeting customers warmly, providing product and pricing information, answering incoming phone calls, and scheduling appointments for the outside sales team. Attention to detail is paramount, especially in the processing of payments, including cash, checks, and card transactions, as well as managing accurate sales documentation and cash drawer reconciliation.
This full-time receptionist position plays a critical supportive role in both customer service and sales operations. Beyond basic reception duties, the role includes assisting with order entry, preparing subcontractor checks, and maintaining effective communication channels with sales staff, subcontractors, and internal departments. The receptionist’s ability to multitask efficiently while maintaining a professional and friendly demeanor helps enhance the overall customer experience and contributes to the store’s reputation for excellent service. The job requires organizational skills, reliability, and a strong sense of responsibility, particularly when handling financial transactions and maintaining store records. In essence, the receptionist acts as a key support member who ensures that the daily functions of the Fence Store run seamlessly while embodying the company’s values and commitment to customer satisfaction.
Job Requirements
- High school diploma or equivalent
- previous experience in inside sales, retail counter sales, or customer service preferred
- experience handling cash, payments, and reconciliations strongly preferred
- strong communication and interpersonal skills
- comfortable answering phones and assisting walk-in customers
- basic computer skills and ability to learn sales and estimating software
- organized, detail-oriented, and reliable
Job Qualifications
- High school diploma or equivalent
- previous experience in inside sales, retail counter sales, or customer service preferred
- experience handling cash, payments, and reconciliations strongly preferred
- strong communication and interpersonal skills
- comfortable answering phones and assisting walk-in customers
- basic computer skills and ability to learn sales and estimating software
- organized, detail-oriented, and reliable
Job Duties
- Staff and manage the front counter during business hours
- greet and assist walk-in customers with product information, pricing, and general inquiries
- answer incoming phone calls and check/respond to voicemails in a timely manner
- schedule appointments for outside sales representatives
- maintain a professional, friendly, and helpful customer experience at all times
- prepare and print subcontractor checks as directed
- assist with order entry, estimates, and sales documentation
- communicate effectively with sales representatives, subcontractors, and internal team members
- support daily store operations and general office tasks as needed
- receive and process cash, check, and card payments
- prepare daily cash deposits
- perform cash drawer reconciliation and ensure accuracy
- follow company procedures for handling money and financial records
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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