Turndown Attendant, Hotel Housekeeping

San Manuel is one of the largest private employers in the Inland Empire region and is recognized for its commitment to employee growth, well-being, and creating a thriving work environment. The San Manuel Tribal community operates a variety of enterprises including a world-class gaming and entertainment venue that offers a distinctive 5-Star, 5-Diamond rated hospitality experience. This commitment to excellence is reflected in the high standards of service delivered by its team members. The organization prides itself on fostering a collaborative culture that champions the Tribe's vision, mission, and values to ensure an inclusive and supportive workplace for all employees. Known for providing excellent employee benefits and career advancement opportunities, San Manuel offers a dynamic, fast-paced environment that encourages teamwork, innovation, and continuous learning. Being part of this esteemed establishment means contributing to a premier hospitality setting while supporting and reflecting the community's rich heritage and traditions.

The Turndown Attendant - Housekeeping role at San Manuel is a vital position responsible for upholding the Forbes 5-Star, 5-Diamond standards of cleanliness and guest comfort. Reporting to the Supervisor, Housekeeping, the Turndown Attendant provides comprehensive turndown and housekeeping services for both occupied and vacant guest rooms. This role involves meticulous attention to detail in cleaning guestrooms, replenishing supplies, making beds, and creating an inviting ambiance for guests during the evening turndown service. The attendant must be adept at handling guest requests with discretion and professionalism, ensuring all interactions align with organizational policies and guest satisfaction goals. The position also requires collaboration with maintenance and housekeeping teams to report issues and ensure all rooms meet the highest standards of safety and cleanliness. Employees are expected to engage in constant inspections, follow OSHA safety standards for chemical use and equipment maintenance, and contribute positively to the team atmosphere by mentoring and supporting fellow team members. The role demands flexibility in scheduling, including evening, weekend, holiday shifts, and overtime as needed, accommodating the operational needs of a busy hospitality environment. Physical stamina and mobility are essential, as the role involves various tasks like lifting, stooping, and reaching in a climate-controlled setting. The Turndown Attendant position at San Manuel is an excellent opportunity for individuals seeking to thrive in a professional housekeeping role within a prestigious and fast-paced hospitality setting, where they can contribute to exceptional guest experiences and grow within a supportive and culturally rich organization.