Job Overview

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Employment Type

Part-time
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Compensation

Type:
Salary
Rate:
Range $32,456.54 - $36,980.32
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee Discounts
Professional development opportunities
Inclusive and diverse workplace culture

Job Description

SH Hotels and Resorts is a distinguished luxury hotel brand management company and an affiliate of the global private investment firm Starwood Capital Group, founded in 2006 by Barry Sternlicht. This organization is dedicated to delivering exceptional hospitality experiences that emphasize sustainability, thoughtful service, and respect for the planet. SH Hotels and Resorts takes pride in fostering a culture that is caring, inclusive, and mission-driven, focusing on creating well-being and fulfillment for guests and team members alike. The company believes in building community with like-minded travelers and maintaining a diverse and empowered workforce. They prioritize collaboration, stellar service, and environmental consciousness, aiming to preserve the natural world through every aspect of their operations.Show More
At SH Hotels and Resorts, life is centered on the simple yet profound idea that the world is beautiful, and it is important to keep it that way. They seek individuals who embody these values and demonstrate a strong commitment to exceptional guest service and sustainability. Their culture encourages team players who are energetic, detail-oriented, and passionate about their roles.

We are currently seeking a dedicated and energetic Turndown Attendant to join our esteemed team. In this role, you will be responsible for ensuring guest rooms are immaculate, restful, and welcoming by providing exceptional attention to detail and special touches that enhance the guests' overall experience. The Turndown Attendant contributes significantly to the guest satisfaction by maintaining high standards of cleanliness and comfort. This is a physically engaging position that requires a passionate individual who enjoys maintaining pristine environments and takes pride in their work.

Our Turndown Attendants work as part of a 24-hour operation, requiring flexibility in scheduling and a willingness to support the team at varying times. Being a team player is essential as you will collaborate closely with other departments to deliver seamless service. The role demands a high level of personal integrity, professionalism, and respect for both guests and colleagues. If you are someone who thrives in an environment that values thoughtful service, environmental responsibility, and guest satisfaction, this position is an ideal match.

Join SH Hotels and Resorts, where your work helps maintain not only the beauty of the guest rooms but also supports a global vision of hospitality that is environmentally aware and socially responsible. You will be part of a company committed to equal opportunity employment and a diverse workplace culture, offering a welcoming environment for all team members. The role of Turndown Attendant offers the chance to contribute meaningfully to guest experiences while growing your skills in a luxury hotel setting. As part of our team, you will help us keep the world beautiful, one room at a time.Show Less

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a similar role preferred
  • Ability to work flexible hours including evenings and weekends
  • Physically able to perform cleaning and organizing duties
  • Strong attention to detail
  • Team player with good communication skills
  • Commitment to maintaining guest privacy and discretion

Job Qualifications

  • Previous experience in housekeeping or turndown service
  • Strong attention to detail and commitment to cleanliness
  • Ability to perform physical tasks associated with the role
  • Effective communication and teamwork skills
  • Flexibility to work during various shifts in a 24-hour operation
  • Passion for providing excellent guest service

Job Duties

  • Ensure guest rooms are immaculate and welcoming during turndown service
  • Provide extra touches to enhance guests' experiences such as arranging amenities and adjusting room settings
  • Maintain high standards of cleanliness and presentation at all times
  • Collaborate with housekeeping and other departments to meet guest needs
  • Adhere to safety and quality standards throughout the service
  • Report maintenance issues or guest requests to management
  • Maintain discretion and respect guest privacy during service

Job Location

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