Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K Matching
HSA Matching
Paid Time Off
Life insurance
short-term disability insurance
long-term disability insurance
Job Description
Trumpcard is a specialized transportation and logistics company focusing on the safe and efficient delivery of domestic heavyweight, time-sensitive, high value, and mission-critical shipments. Operating within the freight and logistics industry, Trumpcard places a strong emphasis on exceptional customer service combined with operational excellence. With a commitment to proactive communication, rapid responsiveness, flexibility, cutting-edge technology, and 24/7 availability, Trumpcard distinguishes itself as a reliable partner for clients needing dependable freight transportation solutions. Unlike many carriers, Trumpcard provides direct support through their own operations team without outsourcing, enhancing trust and service quality. This customer-centric approach and personalized business model make Trumpcard... Show More
Job Requirements
- 1+ year experience providing customer service and operational support
- preferably in Shipping or Logistics
- full time plus overtime available: 9-12 hour days (Mon-Fri)
- hard-working
- team-oriented individual that thrives under pressure and against deadlines
- holds self to the highest degree of personal integrity
- able to multi-task and prioritize time and workload in a fast-paced environment
- self-motivated
- able to work both independently and within a team environment
- demonstrated time management, organizational skills and consistent follow-through
- excellent written and verbal communication skills
- computer literate with working knowledge of Outlook, Excel, proprietary in-house software, and online applications
- geographical knowledge of the U.S.
Job Qualifications
- 1+ year experience providing customer service and operational support, preferably in shipping or logistics
- excellent written and verbal communication skills
- computer literate with working knowledge of Outlook, Excel, proprietary in-house software, and online applications, Cargowise preferred
- geographical knowledge of the U.S.
- demonstrated time management, organizational skills and consistent follow-through
- self-motivated
- able to work both independently and within a team environment
- hard-working, team-oriented individual that thrives under pressure and against deadlines
- holds self to the highest degree of personal integrity
- able to multi-task and prioritize time and workload in a fast-paced environment
Job Duties
- Place new bookings and route the shipment to meet service and maximize profit
- problem solve with customers and vendors such as airlines and pickup or delivery agents
- serve as an additional point of communication for all customer service and documentation-related matters
- coordinate freight movement throughout the life-cycle of each shipment while working closely with carriers and agents
- monitor shipments from order entry through delivery to ensure on-time performance
- correspond with customers extensively via phone, e-mail and website
- assist our employee drivers, agents, and carriers in obtaining critical information
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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