TrumpCard - Logistics Coordinator

Carlsbad, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $23.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k with matching contribution

HSA with matching contribution

Paid Time Off

Life insurance

Employer-paid short-term disability insurance

employer-paid long-term disability insurance

Job Description

Trumpcard Logistics is a dedicated transportation and logistics company specializing in the management and delivery of domestic heavyweight, time-sensitive, high-value, and mission-critical shipments across the United States. We pride ourselves on our commitment to providing unparalleled customer service and operational excellence, supported by a robust network of reliable carriers and an experienced, proactive team. Our core values center around proactive communication, a strong sense of urgency, and swift, responsive support. We leverage industry-leading technology to maintain around-the-clock availability—24 hours a day, 7 days a week—to ensure our clients’ logistics needs are met with precision and professionalism.

Our business m... Show More

Job Requirements

Full time plus overtime available: 9-12 hour days
Monday-Friday, set schedule
Start times between 6am-9am
Ability to communicate verbally and in writing with internal and external customers or vendors
Ability to sit for extended periods
Ability to operate typical office equipment which requires seeing and the use of a keyboard

Job Qualifications

1+ year experience providing customer service and operational support, preferably in shipping or logistics
Hard-working, team-oriented individual that thrives under pressure and against deadlines
Holds self to the highest degree of personal integrity
Able to multi-task and prioritize time and workload in a fast-paced environment
Self-motivated
able to work both independently and within a team environment
Demonstrated time management, organizational skills and consistent follow-through
Excellent written and verbal communication skills
Computer literate with working knowledge of Outlook, Excel, proprietary in-house software, and online applications
Cargowise preferred
Geographical knowledge of the U.S.

Job Duties

Place new bookings and route the shipment to meet service and maximize profit
Problem solve with customers and vendors (airlines and pickup / delivery agents)
Serve as an additional point of communication for all customer service and documentation-related matters
Coordinate freight movement throughout the life-cycle of each shipment while working closely with carriers and agents
Monitor shipments from order entry through delivery to ensure on-time performance
Correspond with customers extensively via phone, e-mail and website
Assist our employee drivers, agents, and carriers in obtaining critical information
Contribute to team effort by executing tasks delegated to you as needed
Manage and distribute a high volume of incoming calls and emails
Quickly and reliably resolve logistics service issues with confidence, escalating to managers when necessary
Support new and existing customer accounts to foster business development
Build and maintain carrier relationships and trust through open and interactive communication to ensure successful transportation abilities
Present customers with effective, customized, cost-efficient transportation solutions to achieve service objectives
Prepare quotes for customers and vendors
Follow communication procedures, guidelines, and policies closely to achieve customer objectives
Understand and apply knowledge of unique freight handling characteristics and delivery requirements
Provide a high level of accuracy in order documentation, be very detail-oriented
Suggest improvements to business process and procedures when applicable
Perform tasks such as gathering and analyzing data via excel spreadsheets
Scrutinize vendor invoices our accounting team deems questionable

Job Location

You may be also interested in: