
Tropical Smoothie Cafe - Assistant Store Manager (TX046)
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.25 - $20.25
Work Schedule
Flexible
Benefits
Competitive wages
benefits
long-term career growth
flexible scheduling
supportive work environment
Professional development opportunities
Positive team culture
Job Description
DYNE Hospitality Group is the largest franchisee of Tropical Smoothie Cafe, operating numerous cafes with a mission centered on leveraging individual talents to create opportunities and drive continuous growth. The group's core values - Invest in People, Understand Why, Make Smart Decisions, and Make It Happen - are foundational to their culture, which they actively live by to ensure a positive work environment and excellent customer service. With a family-like approach, DYNE Hospitality Group values its team members, providing them with resources for growth and prioritizing operational excellence to meet business goals. They offer competitive wages, benefits, and opportunities for long-term career advancement in a fast-paced yet supportive workplace.
The role of Assistant Store Manager, located at 760 Airport Fwy, Suite 400, Hurst TX 76054, is a dynamic position that involves supporting General Managers across 30 to 40 cafes. This position requires flexible full-time or part-time availability, including early mornings or late nights as necessary based on café hours. Reporting directly to the General Manager, the Assistant Store Manager plays a key role in operational support, training execution, staffing assistance, and maintaining high standards of customer service and efficiency. Responsibilities include coaching and developing team members, driving brand standards, managing inventory, supporting new software rollouts, and stepping in during Café leadership transitions. This role demands proficiency in multiple café operations and a commitment to delivering unparalleled hospitality aligned with Tropical Smoothie Cafe’s values.
Candidates will enjoy working in a fast-paced, fun environment without fryers and will contribute to a culture that focuses on operational excellence and positive team engagement. The company emphasizes flexible scheduling, varied shifts (including weekends and holidays), and adherence to uniform and hygiene policies. The Assistant Store Manager must be capable of multi-tasking, problem-solving, and maintaining a positive attitude in stressful situations. Physical demands include continuous standing, walking, lifting up to 50 pounds, and frequent bending or stooping.
Education requirements include a high school diploma with at least two years of restaurant experience, including progressive supervisory roles. Applicants must have strong communication skills, management abilities, computer literacy, and a valid driver’s license with insurance. DYNE Hospitality Group is an Equal Opportunity Employer committed to diversity and inclusion. They seek individuals passionate about hospitality who want to grow within a supportive, values-driven organization.
The role of Assistant Store Manager, located at 760 Airport Fwy, Suite 400, Hurst TX 76054, is a dynamic position that involves supporting General Managers across 30 to 40 cafes. This position requires flexible full-time or part-time availability, including early mornings or late nights as necessary based on café hours. Reporting directly to the General Manager, the Assistant Store Manager plays a key role in operational support, training execution, staffing assistance, and maintaining high standards of customer service and efficiency. Responsibilities include coaching and developing team members, driving brand standards, managing inventory, supporting new software rollouts, and stepping in during Café leadership transitions. This role demands proficiency in multiple café operations and a commitment to delivering unparalleled hospitality aligned with Tropical Smoothie Cafe’s values.
Candidates will enjoy working in a fast-paced, fun environment without fryers and will contribute to a culture that focuses on operational excellence and positive team engagement. The company emphasizes flexible scheduling, varied shifts (including weekends and holidays), and adherence to uniform and hygiene policies. The Assistant Store Manager must be capable of multi-tasking, problem-solving, and maintaining a positive attitude in stressful situations. Physical demands include continuous standing, walking, lifting up to 50 pounds, and frequent bending or stooping.
Education requirements include a high school diploma with at least two years of restaurant experience, including progressive supervisory roles. Applicants must have strong communication skills, management abilities, computer literacy, and a valid driver’s license with insurance. DYNE Hospitality Group is an Equal Opportunity Employer committed to diversity and inclusion. They seek individuals passionate about hospitality who want to grow within a supportive, values-driven organization.
Job Requirements
- High school diploma
- two or more years of restaurant experience including progressive supervisory experience
- current valid driver's license and proof of insurance
- strong working knowledge of Excel and Word and ability to learn other software programs
- excellent verbal and written communication skills
- excellent management and supervisory skills
- strong mathematical, analytical and problem solving skills
- ability to read, understand and follow instructions
- ability to stand and walk continuously during shifts
- ability to lift and carry up to 50 pounds
- ability to interact face-to-face with crew members and customers
- ability to navigate a fast-paced cafe environment safely
- ability to multi-task and remain positive under stress
- flexible availability including early mornings, late nights, weekends and holidays
Job Qualifications
- High school diploma
- two or more years of restaurant experience including progressive supervisory experience
- excellent verbal and written communication skills
- excellent management and supervisory skills
- current valid driver's license and proof of insurance
- strong working knowledge of Excel and Word and ability to learn other software programs
- strong mathematical, analytical and problem solving skills
- ability to read, understand and follow instructions
Job Duties
- Assist in inventory training when necessary
- drive brand values and standards through all training and development activities
- assist with the coaching, training, and development of management and crew members
- assist with hiring and staffing needs focusing on critically under-staffed cafes
- provide support for any new software rollouts and training
- ensure team member training programs are executed per TSC and DYNE standards
- interact with crew members, customers, and vendors using DYNE's core values
- deliver unparalleled hospitality to each customer
- be knowledgeable and proficient in each position within the cafe
- successfully complete the Cafe Basics and Certified Trainer Program
- ensure each station operates to Tropical Smoothie Cafe's standards
- train and coach crew members during each shift to uphold brand standards
- use tools to accomplish goals, manage labor and control inventory using MyInventory
- perform any additional tasks necessary to run the cafe
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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