Tropical Smoothie Cafe - Assistant Store Manager (FL008)

DYNE Hospitality Group is a renowned hospitality management company dedicated to delivering exceptional dining experiences across its portfolio of cafes and restaurants. With a strong emphasis on culture, DYNE Hospitality Group stands out in the competitive food service industry by fostering a work environment grounded in its core values: Invest In People, Understand Why, Make Smart Decisions, and Make It Happen. These values are not just words but actionable principles practiced daily, guiding hiring, training, performance assessments, and all internal communications. The company's commitment to creating a positive and inclusive atmosphere ensures that every team member is valued and empowered to contribute meaningfully to the organization’s success. DYNE Hospitality Group offers competitive wages, comprehensive benefits, and promising opportunities for long-term career growth, making it a desirable employer for those passionate about the hospitality industry. Located at 10111 San Jose Blvd Suite 12 in Jacksonville, FL, this café operates within a dynamic food service environment where customer satisfaction and operational excellence are paramount. The position is hourly and non-exempt, with flexible working hours that might begin early in the morning or extend until midnight to match the café’s operational schedule.

The Assistant Store Manager role is a critical operational position supporting General Managers overseeing up to 30 to 40 cafes. This role involves a multifaceted support function ranging from the execution of training programs, managing staffing needs, assisting in new café openings, covering absences of General Managers, and providing overall operational oversight to ensure every café functions smoothly and meets corporate standards. Individuals in this role are expected to be proficient in various managerial responsibilities such as coaching, staff development, inventory management, and upholding brand values. The Assistant Store Manager drives the company's culture by embodying and communicating the core values and ensuring their adoption at every level of the team and operational processes. This position demands flexibility, strong leadership skills, and the ability to interface effectively with crew, customers, and vendors. The work environment is fast-paced, engaging, and centered on delivering unparalleled hospitality. The role also requires proficiency in software tools like MyInventory for inventory management and the successful completion of training programs like the Café Basics and Certified Trainer Program. This comprehensive job combines operational leadership, team mentoring, and hands-on café management to foster growth and consistency across locations, aligning with DYNE Hospitality Group’s mission to provide superior café service and a rewarding workplace.