Tropical Smoothie Cafe - Assistant General Manager (FL211)

DYNE Hospitality Group is the largest franchisee of Tropical Smoothie Cafe, a popular fast-casual restaurant chain known for its fresh and healthy menu options. DYNE Hospitality Group is committed to creating opportunities by leveraging the unique talents and gifts of its team members, fostering a culture where everyone excels by working in areas where they are naturally gifted. This philosophy energizes and excites the team, ensuring they love what they do and are motivated to deliver exceptional service. With a strong focus on operational excellence, DYNE Hospitality Group prioritizes continuous growth, both for the company and its employees. This is achieved through dedicated training, ample resources for professional development, and a supportive team environment that treats employees like family. Competitive wages, comprehensive benefits, and opportunities for long-term career advancement are key components of working with DYNE Hospitality Group.

The role of Assistant General Manager at one of the Tropical Smoothie Cafe locations is a vital position within DYNE Hospitality Group. This full-time, salary-exempt role requires a 45+ hour workweek with varied schedules designed to meet the operational needs of the business. The Assistant General Manager supports the General Manager by overseeing the daily operations of up to 30-40 cafes, including new store openings, training executions, and temporarily covering shifts during GM vacations, transitions, or vacancies. This hands-on role demands a willingness to travel approximately 25-30% or more as needed.

The successful candidate will upholding the core values of DYNE Hospitality Group which include investing in people, understanding the purpose behind actions, making smart decisions, and executing plans effectively. These values are deeply ingrained in the company culture and influence everything from hiring to performance reviews. The Assistant General Manager is expected to play an integral role in reinforcing these values among staff, ensuring that the standards of Tropical Smoothie Cafe are met or exceeded in all aspects of operation.

The position is dynamic and requires excellent communication and leadership skills as the Assistant General Manager will assist with coaching and training management teams and crew members to build a strong, capable workforce. Additional responsibilities include inventory training, staffing support with a particular focus on under-staffed cafes, and facilitating the rollout and training of new software programs to increase efficiency. The role also involves attending various meetings and calls to stay aligned with organizational goals and operational strategies.

Overall, this position is ideal for candidates with strong managerial skills, a customer-focused mindset, and a passion for growth and development within the hospitality industry. DYNE Hospitality Group offers a thriving workplace where employees can build rewarding careers while contributing to the success of a leading franchise in the fast-casual dining sector. This is an excellent opportunity for motivated individuals seeking a leadership role in a supportive environment that values both personal and professional growth.