Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $25.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Career development opportunities
Flexible work schedule
Job Description
Norfolk Southern Corporation, established in 1827, is a premier transportation company in the United States known for its comprehensive freight rail network. Operating primarily in the eastern U.S., Norfolk Southern has built its reputation as a customer-centric and operations-driven organization dedicated to moving goods and materials that are essential to the economy. The company is recognized for its commitment to sustainability, helping its customers reduce carbon emissions significantly by choosing rail over other transportation options. Norfolk Southern ships over 7 million carloads each year, transporting a wide variety of goods ranging from agriculture products to consumer goods. It holds the... Show More
Job Requirements
- High school graduate
- Experience in daily transportation operations, dispatch, or customer service
- Proficient with computer technology
- Knowledge of DOT rules and regulations
- Strong problem-solving skills
- Effective communication skills
- Ability to multitask
- Bilingual preferred
Job Qualifications
- High school graduate
- Associates or bachelor’s degree preferred
- Experience in daily transportation operation, dispatch, or customer service
- Proficiency with computer technology and ability to learn company-specific programs
- Working knowledge of DOT rules and regulations
- Strong problem-solving skills
- Excellent communication and interpersonal skills
- Ability to multitask
- Bilingual preferred
Job Duties
- Coordinate the flow of information related to shipment movement between owner/operators, drayage vendors, and terminal and rail operators
- Coordinate notifications of any delayed train issues with affected plants
- Handle design issues with the logistics provider on any new or changing routes
- Monitor and maintain revenue opportunities and needs to the terminal and regional fleets to ensure customer service commitments are met
- Monitor and manage equipment flow to ensure capacity is available
- Manage train capacity and control access to trailer equipment within the terminal service area
- Work with brokers, customers, and carrier management groups to ensure service expectations are met
- Work independently and make decisions impacting customer and owner/operator business
- Assist with overflow of work processes throughout the shift as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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