Travel Services Manager

Discord is a leading communication platform utilized by over 200 million people each month, fostering connections primarily among the gaming community. With an impressive user base where over 90 percent engage in gaming activities, Discord serves as a critical tool for gamers to socialize, strategize, and enjoy their leisure across thousands of unique video game titles. The platform's mission centers on creating a sense of belonging for everyone, emphasizing inclusivity and community across its diverse and global user network. As a multiplatform and multigenerational service, Discord blends technology and social interaction to make gaming more enjoyable and accessible for millions. The company is steadily growing and expanding its operational and support structures to sustain this immense community and enhance user experience continuously.

Within this dynamic environment, Discord is seeking a Travel Services Manager to oversee and enhance the corporate travel program for its employees. This role is vital in enabling safe, efficient, and productive travel experiences for Discord's workforce. Reporting to the Senior Director of Workplace, the Travel Services Manager will be responsible for delivering exceptional customer service to travelers, managing vendor relationships, and developing scalable travel policies that align with the company’s fast-paced growth trajectory. The position emphasizes a hands-on approach combined with strategic leadership to ensure travel processes support business objectives while prioritizing traveler safety and satisfaction. This temporary W-2 role offers a salary range of $124,000 to $139,500, prorated based on tenure, along with benefits and requires the candidate to be based in or willing to relocate to the San Francisco Bay Area. The role demands a minimum of two days per week onsite, reflecting Discord's hybrid work culture and commitment to team collaboration. This position not only supports logistical travel needs but also plays a meaningful part in maintaining a culture where employees feel valued and cared for throughout their work journeys, reinforcing Discord's dedication to employee experience in a competitive tech environment.