Travel Consultant

Auto Club Enterprises is the largest club within the national AAA federation, employing nearly 17,000 people across 24 states and serving more than 18 million members. Established in 1900, AAA has built a reputation of trust and excellence, delivering legendary service and valuable products that provide members peace of mind and exceptional value. With decades of experience in the travel and automotive assistance industries, AAA continues to expand its services, membership, and influence nationally. The organization prides itself on its diverse workforce, bringing together cultures, backgrounds, and skill sets to create a dynamic team striving for excellence and inclusivity. At AAA, employee development, community engagement, and service dedication underscore its mission to offer top-tier experiences and solutions to its members.

The Travel Consultant role at Auto Club Enterprises offers an exciting career path for individuals passionate about travel and customer service. Starting with an hourly rate of $23.50 and progressing to potential earnings between $67,300 and $82,300 plus uncapped incentives upon completion of the comprehensive training program, this role is designed for goal-driven professionals eager to thrive in a fast-paced environment. Travel Consultants sell international and domestic travel packages, including cruises, land tours, airfares, car rentals, and hotel accommodations. They leverage extensive knowledge gained from personal travel experiences and educational study trips to provide expert advice, create personalized itineraries, and tailor travel experiences to exceed members’ expectations. This role requires strong sales abilities, excellent communication skills, and proficiency in multitasking and computer navigation across various platforms. Successful candidates will develop lasting relationships with members, encourage repeat and referral business, and cross-sell additional services such as credit cards and identity theft referrals that enhance the overall travel experience.

Through The Auto Club University, Travel Consultants receive extensive training, including paid educational study trips, to develop their expertise and prepare for future leadership roles. Career growth is supported through ongoing evaluations focusing on sales performance, customer service, administrative skills, and operational effectiveness. AAA rewards top-performing Travel Consultants with quarterly bonuses, incentive trips, cash prizes, and company-sponsored IATAN cards that offer exclusive discounts. The organization promotes a culture of recognition and professional development, providing a supportive environment where employees can excel and advance. Work schedules include most Saturdays and some evenings, aligning with business needs and goal achievements. Overall, AAA offers a comprehensive employee experience with competitive salaries, remarkable benefits, and a commitment to diversity and inclusion, making this an excellent opportunity for motivated professionals passionate about travel and customer engagement.