Travel Center Assistant Manager

Pilot Company is a leading network of travel centers known for its extensive presence across North America, with over 750 retail and fueling locations in 44 states and six Canadian provinces. Established in 1958 by Jim A. Haslam II and currently guided by CEO Adam Wright, the company embraces a people-first culture grounded in its founding values and a strong commitment to giving back to the community. Employing more than 30,000 team members, Pilot Company excels in multiple sectors including energy and logistics, retail operations, supply chain management, transportation, digital innovation, construction, human resources, finance, sales, and marketing. The company prides itself on supporting the efficient movement of goods and people across the continent, serving a wide range of customers from individual travelers to large trucking companies. Pilot Company promotes a diverse and inclusive work environment where all qualified applicants receive consideration without discrimination based on race, gender, religion, or veteran status. Military personnel are particularly encouraged to apply, reflecting the company’s dedication to service and leadership standards.

The role of the Retail Assistant Manager at Pilot Flying J, a major division of Pilot Company, is crucial in managing the operations of high-volume retail travel centers. This position involves the development and execution of business plans tailored to meet sales, profit, and customer service objectives for both travel center and restaurant components. The Retail Assistant Manager oversees daily operations with a focus on generating sales, managing inventory, conducting financial analysis including profit and loss reports, and maintaining strong vendor and customer relationships to ensure high levels of satisfaction. Leadership responsibilities include staffing, interviewing, hiring, and training employees, fostering a strong team-oriented culture that aligns with the company’s mission to keep North America moving. The Retail Assistant Manager must excel in team coaching and employee development while ensuring operational standards and expectations are consistently met. This role requires flexibility with work schedules, including nights, weekends, and holidays, and compensates between $46,400 and $67,235 annually, reflecting its high-impact responsibilities and the company's competitive remuneration philosophy.