Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Uniform allowance
Training and Development
Employee assistance program
Job Description
Trans-Care is a distinguished organization operating within the healthcare transportation sector, committed to delivering exceptional customer service. The company distinguishes itself by defining its customers broadly to include not only patients but also the individuals who arrange patient transport. This comprehensive approach ensures superior service not only during ambulance rides but also through telephone support, scheduling software assistance, and collaborative partnerships with healthcare facilities and providers. Trans-Care prioritizes a customer service culture that emphasizes efficiency, professionalism, and respect at every level of interaction.
As a healthcare transportation provider, Trans-Care plays a critical role in facilitating the safe, timely, and effic... Show More
As a healthcare transportation provider, Trans-Care plays a critical role in facilitating the safe, timely, and effic... Show More
Job Requirements
- A valid Indiana Chauffeur, Public Passenger Chauffeur or passenger CDL with a good driving record
- full BMV report
- criminal background check and other checks as required before hiring
- willingness to undergo pre-employment drug screen if requested
- ability to follow safety and privacy policies
- ability to operate vehicles in compliance with Indiana state law
- professional appearance and demeanor
- capacity to respond timely to transportation calls
- reliable and punctual work ethic
Job Qualifications
- Valid Indiana Chauffeur, Public Passenger Chauffeur or passenger CDL
- good driving record
- knowledge of local geography and healthcare facilities
- understanding of patient privacy laws and Trans-Care policies
- ability to operate vehicles safely and responsibly
- professional communication skills
- ability to complete necessary documentation accurately
- experience in customer service roles preferred but not required
Job Duties
- Operate and care for assigned vehicle in a prudent and responsible manner
- respond promptly to transportation calls by dispatch
- be familiar with local geography and facilities to provide efficient transportation
- know and follow all Trans-Care policies and procedures
- protect the privacy of all patient information in accordance with federal and state law
- report any concerns regarding patient privacy to the Privacy Officer
- actively participate in privacy training and communicate privacy policy information
- strictly observe and follow all safety procedures related to vehicle operations and customer safety
- be courteous and professional to clients and associates at all times
- check, account for, and be responsible for all basic equipment on assigned vehicle
- maintain a professional appearance and demeanor while on duty or wearing a Trans-Care uniform
- operate vehicle under the laws of the State of Indiana and Trans-Care policies
- complete and submit all documentation related to client transport and vehicle operation
- report and submit forms for vehicle problems to the Operations Supervisor
- perform any reasonably related duties as prescribed by supervisor
- adapt to changes in duties as circumstances or business necessities dictate
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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