Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
competitive salary
Career development opportunities
Job Description
The Pueblo of Sandia is a distinguished tribal community located near Albuquerque, New Mexico, known for its commitment to cultural preservation, economic development, and community welfare. The Pueblo owns and operates a variety of enterprises, including the Sandia Resort and Casino, which serves as a premier destination offering entertainment, hospitality, and gaming services to residents and visitors alike. The organization values core principles such as integrity, fairness, collaboration, clear communication, and recognition for performance excellence. These values underpin its workforce culture, ensuring a positive environment that fosters growth and development. Employment with the Pueblo of Sandia invites candidates to contribute... Show More
Job Requirements
- must be at least 25 years of age
- high school diploma or GED equivalent
- one year of experience in guest services or public dealing
- ability to drive manual and automatic transmission vehicles
- must possess and maintain a valid, unrestricted New Mexico driver’s license
- class B CDL with passenger endorsement preferred
- must pass stringent background check
- must pass pre-employment and random drug screening
Job Qualifications
- high school diploma or GED equivalent
- at least one year of experience in guest services or public dealing
- knowledge of vehicle operation including manual and automatic transmissions
- excellent guest service skills
- knowledge of local streets, roads and airports including Albuquerque area
- understanding of safety practices related to vehicle operation
- ability to drive in adverse weather conditions
- ability to maintain updated certifications
- ability to respond professionally to public inquiries
Job Duties
- delivers the highest level of service while interacting with guests, peer and other Sandia employees
- travels to assigned destinations transporting guests to and from the casino, resort, airport and approved destinations
- completes pre-inspection and records vehicle information before departure
- communicates and acknowledges dispatcher information effectively
- follows departmental standard operational procedures
- complies with all traffic regulations
- assists passengers and their baggage including loading and unloading
- reports delays, traffic citations, incidents and accidents
- advises passengers on safety requirements during travel
- regulates heating, lighting and ventilation for passenger comfort
- makes minor vehicle repairs or replacements including changing tires
- maintains cleanliness of vehicles at all times
- builds professional relationships with internal and external contacts maintaining a friendly demeanor
- maintains punctuality and regular attendance according to the attendance policy
- serves as initial point of contact for guest inquiries
- demonstrates empathy and resolves guest issues timely to ensure satisfaction
- possesses comprehensive knowledge of products and services offered
- builds respect-based relationships with guests
- performs other job-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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