Transit Dispatcher - Part-Time

Fayetteville, NC, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Exact $20.00

Work Schedule

Standard Hours

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Job Description

The City of Fayetteville is a vibrant and progressive municipal government dedicated to providing high-quality services to its residents and visitors. Known for its commitment to community well-being, innovation, and inclusivity, the city is a hub of diverse cultural and economic activities. With a rich history and a focus on future growth, the City of Fayetteville offers a wide range of opportunities for professionals seeking to make a meaningful impact in public service. The city prides itself on offering stable employment within a supportive and collaborative work environment, emphasizing employee development and community engagement.

The City of Fayetteville is current... Show More

Job Requirements

Equivalent to completion of the twelfth grade
two years of experience in dispatch, transit operations, and/or customer service
possession of a valid driver’s license and ability to maintain insurability
willingness to undergo a panel interview and skills testing
compliance with background check, driving history review, and Department of Transportation drug screening
ability to work part-time hours
strong communication and multitasking skills

Job Qualifications

Equivalent to completion of the twelfth grade
two years of experience in dispatch, transit operations, and/or customer service
ability to operate two-way radios and computer systems
strong communication and interpersonal skills
ability to handle emergency situations calmly
customer service skills
basic clerical and administrative skills
possession of a valid driver’s license
preferred possession of a North Carolina Class B Commercial Driver’s License with Passenger and Airbrake endorsements

Job Duties

Schedule and coordinate vehicles and passenger trips
dispatch transit vehicles
respond to customer questions and complaints
monitor and respond to communications including two-way radios and mobile phones
verify and monitor staff locations
record service calls
prepare, prioritize and relay transportation requests including emergencies
assist bus operators during vehicle breakdowns
coordinate major equipment and vehicle repairs
maintain employee time sheets and vehicle assignments
act as receptionist and provide public information
sell tickets to walk-in customers
provide public transportation and para-transit dispatching
assist route supervisors in shift assignments
provide information to law enforcement regarding transit incidents
manage daily cash handling for transit operations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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