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TownePlace Suites Phoenix North - PM Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $16.50
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Work Schedule

Weekend Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
Employee assistance program
401k plan

Job Description

TownePlace Suites Phoenix North is a premier extended-stay hotel in North Phoenix, known for its modern accommodations that cater specifically to long-term travelers. This hotel features a range of suite options from individual studios to two-bedroom units, all designed with fully equipped kitchens and all necessary amenities to ensure guests maintain their daily routines with comfort and ease while away from home. Located conveniently next to the Black Canyon Conference Center and close to popular attractions like Castles N' Coasters, the Bureau of Land Management National Training Center, and Grand Canyon University, this property serves as an ideal home base... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in hotel or related field preferred
  • Familiarity with hotel management software
  • Proficiency with Microsoft Office suite
  • Open availability including weekends
  • Ability to work evening shift from 3 PM to 11 PM

Job Qualifications

  • High school diploma or equivalent
  • Experience in hotel or related field preferred
  • Familiarity with hotel management software
  • Proficiency with Microsoft Office suite
  • Strong communication skills
  • Excellent customer service abilities
  • Ability to multitask and handle stressful situations

Job Duties

  • Greet guests warmly and provide excellent customer service
  • Manage check-in and check-out processes efficiently
  • Handle reservations and room assignments accurately
  • Respond promptly and professionally to guest inquiries and requests
  • Coordinate with hotel departments to ensure seamless guest experience
  • Manage financial transactions and maintain front desk records
  • Solve guest issues quickly and effectively

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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