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Tour Guide, Taproom Server/Bartender

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Competitive wages
Cash Tips
Discounts on food, beverages, merchandise and SanTan Brewing Company sponsored concerts
Paid training and opportunity for advancement
Paid sick time
medical benefits
vision benefits
Dental benefits
401K Matching

Job Description

SanTan Brewing Company is a cherished craft brewery located in Chandler, Arizona, founded in 2007. It has grown from its original 15-barrel brewery and restaurant in downtown Chandler to include a larger 50-barrel production facility established in 2013. This facility packages SanTan's award-winning beers in cans and draft. In 2017, SanTan expanded its beverage repertoire to include distilled spirits and later opened Spirit House in 2019, a cocktail-driven bar offering a unique lounge atmosphere alongside a delicious food menu, aiming to demystify the world of distilling and flavor pairing through exceptional education and approachable service. The company prides itself on... Show More

Job Requirements

  • Must be 21 years of age or older
  • Must have a valid drivers license
  • Must be able to regularly work weekends, night events and holidays
  • Ability to multi-task and prioritize well
  • outstanding organizational and time management skills
  • Ability to work well with others and be a team player
  • Flexibility, patience and open-mindedness are key
  • Must have excellent verbal and non-verbal communication skills to effectively communicate with fellow employees and guests
  • Enthusiastic, energetic, and willing to pitch in and help wherever most needed
  • Must be familiar and comfortable with POS systems, Toast POS experience is a plus
  • Must be able to stand on your feet for long periods of time, lift and move products, and use products as appropriate for demonstration
  • Brewery, distillery and/or restaurant experience as a server/bartender are a plus

Job Qualifications

  • Have a great attitude
  • Have an outgoing personality and desire to be a phenomenal teammate
  • Be hard working & productive
  • Be passionate about customer service, craft beer & hand crafted spirits
  • Be flexible with open weekend availability
  • Will love to learn and have fun while creating a safe and positive work environment for guests and employees alike
  • Have excelled as a tour guide, public speaker, bartender, server or food/beverage related brand ambassador for at least 1 year
  • Maintain a strong focus on quality, safety and efficiency, constantly evaluating work practices in the spirit of always improving
  • Communicate effectively and openly with team members
  • Work in kitchen/restaurant environments which may be loud, hot, humid, or have wet/slippery floors
  • Multi-task and follow standard operating procedures
  • Bend, crawl, twist, turn, lift, kneel, climb ladders and stairs
  • Stand for prolonged periods
  • Work indoors, outdoors, and in food trucks when necessary
  • Safely work in and around confined spaces
  • Regularly lift/carry heavy objects (55 lbs.) repeatedly and safely above waist-level
  • Occasionally move heavy objects with equipment (165 lbs.)

Job Duties

  • Uphold company values, abide by company policies, procedures and promote a safe, positive work environment at all times
  • Maintain a high level of floor awareness during shift so that you may be able find all areas that require extra support to coworkers
  • Follow all required safety and standard operating procedures
  • Request real time help from supervisors or other managers when needed
  • Communicate and treat fellow co-workers and other members of the SanTan team with respect
  • Adhere to a Safety Always mindset and comply with safety policies & programs
  • Approach every task with quality in mind, paying attention to detail & accuracy
  • Continuously engage and communicate with customers regarding product and positively represent the brand
  • Generate excitement, brand awareness and increase product sales through sampling and promotions
  • Conduct guided tours of the brewery & distillery
  • learning and keeping up to date with the continually evolving tour guide script
  • Prepare and serve samples of beer and spirits
  • Assist bartender with processing sales of merchandise, tour tickets, beers and spirits for tour groups
  • Maintain knowledge of current sales and promotions and policies regarding payment and exchanges
  • Clean shelves, counters, and tables in the tasting room
  • Inventory stock counts and replenish stock as needed
  • Mop and sweep floors as needed
  • Clean public bathrooms as needed
  • Supplemental shifts are available for bartending and serving in the taproom and SanTan Garden's special events

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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