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To Go - Victoria Chili's

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible

Job Description

Chili's is a well-established casual dining restaurant that originated in Dallas, Texas in 1975. Over the decades, Chili's has become synonymous with popular American dishes such as Big Mouth burgers, house smoked ribs, full-on fajitas, and hand-shaken margaritas. The brand has built its reputation on a strong commitment to exceptional service, hospitality, and community involvement. Chili's strives to provide a memorable dining experience for all guests while maintaining a welcoming and family-friendly atmosphere. Known for its lively environment and delicious menu offerings, Chili's continues to be a favorite destination for individuals and families seeking flavorful meals and great hospitality. The restaurant highly values teamwork, growth opportunities, and a culture that supports its employees in delivering outstanding guest experiences.

The role of a To-Go Specialist at Chili's is essential in ensuring guests receive fast and efficient service when placing and picking up to-go orders. This position requires a person who is dependable, thrives in a fast-paced setting, and enjoys working as part of a team. The To-Go Specialist is expected to have comprehensive knowledge of the menu to effectively communicate with guests and answer any questions they may have about the offerings. Additionally, the role involves taking orders via phone or in person, accurately entering them into the POS system, and maintaining a friendly and helpful demeanor at all times. Flexibility is offered with part-time and full-time schedules to accommodate different availability needs. Employees in this role are supported with a great team atmosphere, opportunities for career growth, and a streamlined hiring process to get them working as quickly as possible. Overall, the To-Go Specialist plays a critical role in providing an excellent to-go experience that reflects Chili's commitment to guest satisfaction and high-quality service.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or food industry preferred
  • Ability to communicate clearly and effectively
  • Basic math skills for handling transactions
  • Availability to work flexible hours including evenings and weekends

Job Qualifications

  • Dependable team player
  • Prefers to work in a fast-paced environment
  • Great multitasking skills
  • Welcoming demeanor

Job Duties

  • Have knowledge of the menu to explain offerings to guests
  • Ensure an exceptional To-Go experience for every guest
  • Answer phone within three rings and assist guests with placing To-Go orders
  • Enter orders in proper sequence
  • Able to operate POS system for transactions

Job Criteria

Experience

No experience required


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