
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Flexible
Benefits
weekly pay
Competitive wages
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
voluntary benefits
401(k) retirement savings plan
Anniversary pay
discounted shift meals
employee dining discount
Career advancement opportunities
Job Description
Red Lobster is a well-established seafood restaurant chain known for its dedication to providing guests with a unique connection to seafood and the coast through quality meals and a welcoming atmosphere. Founded over fifty years ago as a single family-owned restaurant, the brand has expanded to over 500 restaurant locations, each reflecting the original passion for great food, service, and community. Red Lobster is more than just a dining destination; it serves as a community hub where guests form meaningful connections and memorable experiences. The company values its employees and provides various incentives and benefits to promote a positive work environment and career growth opportunities for its team members. As a brand that prides itself on its reputation and history, Red Lobster continues to evolve and invest in its future, making now an exciting time to join the team.
The role of a To Go Specialist at Red Lobster presents a valuable opportunity for individuals who are enthusiastic about customer service and working in a fast-paced restaurant environment. This position is integral to the customer experience, as it involves direct interaction with guests and ensuring that takeout orders are handled efficiently and safely. Employees in this role are responsible for welcoming guests, providing helpful suggestions for menu items, accurately processing orders using the point-of-sale system, and preparing food and drink orders for pickup. The To Go Specialist also manages curbside pickup orders, ensuring that the food is packaged securely and delivered to guests promptly. Additionally, this position requires adherence to strict food safety standards to protect the health and well-being of patrons.
Red Lobster offers its To Go Specialists competitive wages with weekly pay and flexible scheduling to accommodate varying availability. The company provides options for medical, dental, and vision insurance starting at affordable weekly rates. Other benefits include life insurance, short-term disability coverage, voluntary benefits, and a 401(k) retirement savings plan with company matching after one year of service. Longevity and loyalty are recognized through anniversary pay, and employees enjoy discounted meals during shifts as well as discounts when dining as guests outside of work hours.
The ideal candidate for the To Go Specialist role is a team player who demonstrates attention to detail and the ability to multitask effectively. Physical stamina is important, as the job involves standing for extended periods and safely lifting up to 30 pounds. Red Lobster encourages diversity and inclusivity and is proud to be an equal opportunity employer committed to providing a welcoming workplace for all individuals regardless of age, race, color, religion, gender identity or expression, sexual orientation, disability, or veteran status. The company is dedicated to supporting employees with reasonable accommodations to help them succeed in their roles.
Being a To Go Specialist at Red Lobster offers a pathway for personal and professional growth. Employees receive training and career advancement opportunities to help them thrive within the company. With exciting plans underway for the brand's continued growth and improvement, joining Red Lobster means becoming part of a family that values its team members and strives to create memorable experiences for its guests every day.
The role of a To Go Specialist at Red Lobster presents a valuable opportunity for individuals who are enthusiastic about customer service and working in a fast-paced restaurant environment. This position is integral to the customer experience, as it involves direct interaction with guests and ensuring that takeout orders are handled efficiently and safely. Employees in this role are responsible for welcoming guests, providing helpful suggestions for menu items, accurately processing orders using the point-of-sale system, and preparing food and drink orders for pickup. The To Go Specialist also manages curbside pickup orders, ensuring that the food is packaged securely and delivered to guests promptly. Additionally, this position requires adherence to strict food safety standards to protect the health and well-being of patrons.
Red Lobster offers its To Go Specialists competitive wages with weekly pay and flexible scheduling to accommodate varying availability. The company provides options for medical, dental, and vision insurance starting at affordable weekly rates. Other benefits include life insurance, short-term disability coverage, voluntary benefits, and a 401(k) retirement savings plan with company matching after one year of service. Longevity and loyalty are recognized through anniversary pay, and employees enjoy discounted meals during shifts as well as discounts when dining as guests outside of work hours.
The ideal candidate for the To Go Specialist role is a team player who demonstrates attention to detail and the ability to multitask effectively. Physical stamina is important, as the job involves standing for extended periods and safely lifting up to 30 pounds. Red Lobster encourages diversity and inclusivity and is proud to be an equal opportunity employer committed to providing a welcoming workplace for all individuals regardless of age, race, color, religion, gender identity or expression, sexual orientation, disability, or veteran status. The company is dedicated to supporting employees with reasonable accommodations to help them succeed in their roles.
Being a To Go Specialist at Red Lobster offers a pathway for personal and professional growth. Employees receive training and career advancement opportunities to help them thrive within the company. With exciting plans underway for the brand's continued growth and improvement, joining Red Lobster means becoming part of a family that values its team members and strives to create memorable experiences for its guests every day.
Job Requirements
- Must meet the minimum age requirement and authorized to work in the country you are applying
- Ability to bend, reach, stoop and lift up to 30 pounds safely
- Ability to move about the restaurant and remain standing for an 8 - 12 hour shift
- Team player with attention to detail and ability to multi-task
Job Qualifications
- High school diploma or equivalent preferred
- Prior experience in a customer service or restaurant environment is a plus
- Ability to use POS systems efficiently
- Strong interpersonal and communication skills
- Ability to work as part of a team and multitask
- Attention to detail in order assembly and order accuracy
- Commitment to upholding food safety standards
Job Duties
- Welcoming guests and greeting every guest with a smile
- Suggestively selling drink, appetizer, and dessert options
- Accurately taking food and drink orders and entering orders into the POS system
- Assembling prepared food and drink orders in appropriate packaging to ensure orders are complete and safe for guests to transport
- Walking orders to guests inside and outside the restaurant for curbside pickup and managing transactions
- Thanking guests and inviting them to return
- Following all food safety standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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