Job Overview

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Employment Type

Hourly
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Work Schedule

Flexible
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Benefits

competitive salary
flexible schedules
health benefits
wealth benefits
Dining Discounts
Career advancement opportunities

Job Description

Cheddar's Scratch Kitchen is a popular restaurant chain known for serving scratch-made food at affordable prices. At Cheddar's, the focus is on providing guests with a welcoming and enjoyable dining experience whether they choose to eat in the restaurant or take their meals to go. The company prides itself on creating a culture where employees are treated like family, motivated to deliver outstanding service, and have fun while doing their jobs. Working at Cheddar's means being part of a team that values pride in their work and the brand, ensuring every guest feels looked after and valued. Employees come to work with positive attitudes, seeing each day as a fresh start and an opportunity to make a difference in the guest experience.

The To Go Specialist role at Cheddar's Scratch Kitchen is essential in maintaining the restaurant's commitment to excellent customer service, especially for guests who want to enjoy their favorite meals off-site. To Go Specialists are food experts who enjoy recommending menu favorites to guests and ensure that every order is accurate and ready on time. This position requires close attention to cleanliness and sanitation as To Go Specialists maintain their work areas and guest touchpoints to uphold the restaurant's health and safety standards. The role also involves building meaningful connections with guests through friendly interactions during the order-taking and order-pickup processes, contributing to a positive overall experience.

Working as a To Go Specialist at Cheddar's Scratch Kitchen offers a dynamic and engaging work environment where time seems to fly because of the fun atmosphere. The position offers flexibility and the chance to be part of a team that values quality, excellent service, and a family-like culture. Pay for this position is variable by location plus tips, providing the opportunity to increase earnings based on guest satisfaction and service quality. This role is perfect for individuals who enjoy interacting with guests, working in a fast-paced restaurant environment, and contributing to a team dedicated to delivering scratch-made meals and memorable service experiences.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in customer service or food service preferred
  • Ability to stand for extended periods
  • Excellent communication skills
  • Availability to work flexible hours including evenings and weekends
  • Ability to work in a fast-paced environment

Job Qualifications

  • High school diploma or equivalent preferred
  • Prior experience in customer service or food service is an advantage
  • Strong communication and interpersonal skills
  • Ability to handle multiple tasks in a fast-paced environment
  • Friendly and outgoing personality
  • Basic math skills for order handling

Job Duties

  • Recommend menu favorites to guests
  • Ensure accurate and timely order preparation
  • Maintain clean and sanitized work areas and guest touch points
  • Build connections with guests during order taking and pickup
  • Provide friendly and efficient customer service
  • Manage multiple orders efficiently
  • Assist with other restaurant duties as needed

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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