Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
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Benefits

shift meals
competitive pay
Anniversary pay
holiday closures
Employee Discounts
flexible scheduling
Team member app for shift swaps

Job Description

LongHorn Steakhouse is a renowned restaurant known for its legendary food and exceptional service, committed to creating a welcoming and passionate atmosphere for both guests and team members. As part of the Darden Restaurants family, LongHorn places a strong emphasis on a diverse and inclusive culture, fostering growth opportunities, and providing well-rounded benefits to its employees. This establishment thrives on tradition, quality, and pride, serving bold and flavorful food that delights guests in a warm, friendly environment. The company deeply values teamwork, dedication, and customer satisfaction, aiming to deliver memorable dining experiences that earn the loyalty of both customers and staff alike.

The To-Go Specialist role at LongHorn Steakhouse is pivotal in ensuring that guests can enjoy the restaurant’s quality offerings in the comfort of their own homes. This position primarily focuses on managing takeout orders with great care and attention to detail, guaranteeing that every order is gathered, packaged, and checked for accuracy before it reaches the guest. The To-Go Specialist interacts directly with takeout guests, whether they arrive as walk-ins or use curbside service, providing friendly and efficient service to uphold the restaurant's reputation for excellence. This position requires someone who is passionate about food quality and guest satisfaction, capable of maintaining a clean, organized takeout area to support smooth operations.

The employment type for this role is variable by location, and compensation includes pay plus tips, making it an attractive option for individuals seeking flexibility and the opportunity to earn through excellent customer service. This role fits well for proactive team members who thrive in fast-paced environments and enjoy a direct connection with guests. To-Go Specialists help extend the LongHorn experience beyond the dining room, ensuring every takeout order is an extension of the restaurant’s legendary standards.

LongHorn Steakhouse offers a range of employee benefits designed to support the work-life balance and satisfaction of its team members. Team members enjoy the ability to swap shifts conveniently via the team member app, competitive weekly pay, and complimentary shift meals including sides, salads, and soups. The company also observes holiday closures on Thanksgiving and Christmas, allowing staff to spend time with their families. Anniversary pay helps recognize and reward employee loyalty. Additionally, exclusive discounts on various services both inside and outside the restaurant, such as cellphones and hotels, provide added value to employees. This role provides exciting growth opportunities and a vibrant work environment where passion for food and service comes together to create an exceptional experience for guests and team members alike.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in a food service or customer service role
  • Strong communication skills
  • Ability to handle multiple tasks efficiently
  • Reliable and punctual
  • Flexible schedule to accommodate shift swaps
  • Commitment to quality and guest satisfaction

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in food service or customer service is advantageous
  • Strong communication and interpersonal skills
  • Ability to work efficiently in a fast-paced environment
  • Team player with a positive attitude
  • Basic knowledge of food safety and hygiene
  • Flexible availability to work various shifts

Job Duties

  • Gather, package and check all takeout orders for accuracy
  • Interact directly with takeout guests whether walk-ins or curbside service
  • Stock and maintain takeout areas for efficiency
  • Provide friendly and efficient customer service
  • Maintain cleanliness and organization of takeout stations
  • Assist with order preparation and coordination as needed
  • Communicate effectively with kitchen and front-of-house staff

Job Criteria

Experience

No experience required


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