To Go Specialist

Red Lobster is a well-established seafood restaurant chain with a rich history spanning over fifty years. Originating from a family-owned restaurant with the vision to provide customers with a special connection to seafood and the coast, Red Lobster has grown to operate over 500 restaurants. Each location embodies the founding passion for delivering quality meals and memorable dining experiences. More than just a place to eat and work, Red Lobster takes pride in being an integral part of the communities it serves, where new friends quickly become familiar faces. The company is dedicated to creating a welcoming environment for both guests and team members, fostering a sense of belonging and community. With a commitment to quality service and food, Red Lobster continues to innovate while honoring its heritage and values.

The To Go Specialist role at Red Lobster is a dynamic customer service position that focuses on providing timely and accurate order processing and delivery to customers. This position plays a crucial part in enhancing the guest experience by ensuring that takeout orders are prepared correctly, packed securely, and handed over with a friendly and helpful attitude. The To Go Specialist is responsible for welcoming customers warmly, handling order transactions efficiently using the POS system, suggestively selling beverages, appetizers, and desserts to enrich customer meals, and assisting customers with their takeout needs. Additionally, this role requires adherence to all food safety standards and maintaining a clean and organized work environment. Working as a To Go Specialist offers flexible scheduling, competitive weekly pay, and access to comprehensive benefits like medical, dental and vision insurance for under $10 per week, short-term disability, life insurance, and a 401(k) plan with company contributions after one year of service. Employees also benefit from shift meal discounts, anniversary pay, and ongoing career development opportunities with robust training and advancement paths. Being part of the Red Lobster team means joining a forward-looking company that values equality, diversity, and inclusion and seeks motivated individuals ready to grow professionally and deliver exceptional guest experiences. This role demands physical capability to perform tasks safely and efficiently, including standing for long periods, lifting up to 30 pounds, and performing repetitive movements. The company also ensures reasonable accommodations are made for employees with disabilities to succeed in their roles. Red Lobster’s strong emphasis on community, quality, and team spirit makes it an ideal workplace for individuals passionate about hospitality and customer service, eager to be part of a family-oriented and supportive work environment.