Red Lobster logo

To Go Specialist

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.41 - $25.00
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Work Schedule

Flexible
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Benefits

weekly pay
Competitive wages
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
voluntary benefits
401(k) retirement savings plan
Anniversary pay
discounted shift meals
Guest dining discount
Career advancement opportunities

Job Description

Red Lobster is a renowned family-owned seafood restaurant chain that has been serving guests for over fifty years. Founded with the passion to offer a memorable connection to seafood and coastal cuisine, Red Lobster has grown to become a staple dining destination with more than 500 restaurants nationwide. The company takes pride not only in its menu but in its role as a community hub where new friendships are formed and familiar faces are welcomed like family. Red Lobster emphasizes quality, hospitality, and community engagement, creating a work environment that is both supportive and dynamic.

As a To Go Specialist at Red Lobster, you will be an essential part of the guest experience, ensuring that every order is prepared accurately and delivered with a friendly smile. This role involves welcoming guests, efficiently handling takeout orders, and providing exceptional customer service both inside the restaurant and via curbside pickup. Attention to detail and adherence to food safety standards are paramount to ensure that guests receive their meals promptly and securely packed for transport. The position offers weekly pay, competitive wages, and flexible scheduling to accommodate various lifestyles. Additionally, employees have access to benefits such as affordable medical, dental, and vision insurance, life insurance, short-term disability, and voluntary benefits starting at less than $10 per week. The company also offers a 401(k) retirement savings plan with company matching after one year of service, anniversary pay eligibility, discounted shift meals, and a 25% discount when dining as a guest.

Working at Red Lobster provides significant opportunities for personal and professional growth. The company is committed to training and career development, offering pathways for advancement. Team members are valued not only for their contributions to daily operations but also as integral members of the Red Lobster family. The physical demands of the role require the ability to bend, reach, stoop, lift up to 30 pounds safely, and stand for extended periods during shifts ranging from 8 to 12 hours. Red Lobster maintains an inclusive workplace, proudly upholding equal employment opportunities regardless of age, race, color, religion, sex, national origin, sexual orientation, gender identity or expression, disability, or veteran status.

Joining Red Lobster as a To Go Specialist means being part of a company with big plans for the future. The team is strong today and growing stronger, making this an exciting time to become involved. If you are a team player with a positive attitude and a keen eye for detail, this role offers a rewarding chance to make a difference in the guest experience and advance your career within a respected and beloved brand.

Job Requirements

  • Must meet the minimum age requirement and authorized to work in the country you are applying
  • Ability to bend, reach, stoop and lift up to 30 pounds safely
  • Ability to move about the restaurant and remain standing for an 8 to 12 hour shift
  • Team player with attention to detail and ability to multi-task

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or food service is a plus
  • Ability to communicate clearly and effectively
  • Basic math skills for handling transactions
  • Ability to work in a fast-paced environment
  • Strong attention to detail and ability to multitask
  • Team player with a positive attitude

Job Duties

  • Welcoming guests and greeting every guest with a smile
  • Suggestively selling drink, appetizer, and dessert options
  • Accurately taking food and drink orders and entering orders into the POS system
  • Assembling prepared food and drink orders in appropriate packaging to ensure orders are complete and safe for guests to transport
  • Walking orders to guests inside and outside the restaurant for curbside pickup and managing transactions
  • Thanking guests and inviting them to return
  • Following all food safety standards

Job Criteria

Experience

Entry Level (1-2 years)


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