Cracker Barrel logo

To-Go Specialist

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Employee stock purchase plan
Employee assistance program
Health Insurance
401(k) matching

Job Description

Cracker Barrel is a beloved American restaurant and retail establishment known for its warm hospitality, hearty comfort food, and nostalgic shopping experience. Since its founding in 1969, the company has grown substantially, becoming a favorite destination for families and individuals seeking a unique blend of southern-inspired cuisine and country store charm. With over 70,000 team members nationwide, Cracker Barrel proudly upholds a culture that values community, teamwork, and creating memorable moments for every guest. The brand’s mission is not only to serve delicious meals but also to provide a welcoming environment where guests can reconnect, relax, and feel truly at home.

Cracker Barrel is currently seeking a To-Go Specialist – a vital role focused on extending its renowned hospitality beyond the dining room. This position involves interacting directly with guests to fulfill their to-go orders with care and precision, ensuring every item is accurately prepared and thoughtfully packaged. The To-Go Specialist acts as an ambassador of Cracker Barrel’s country hospitality, maintaining the quality and warmth of the experience even when guests take their meals on the go. This fast-paced, guest-facing role is perfect for individuals who thrive in a dynamic environment, can multitask efficiently, and take pride in delivering excellent customer service.

The role is designed to engage team players who have a positive attitude and a keen eye for detail. Applicants do not need prior restaurant experience, as Cracker Barrel offers comprehensive training and support to equip every new team member with the skills needed to succeed. As a tipped position, the To-Go Specialist not only enjoys competitive pay but also gains the opportunity to earn additional income through tips. Furthermore, the company emphasizes a supportive workplace culture, growth opportunities starting from day one through their premier training programs, and a range of benefits that prioritize employee well-being.

By joining Cracker Barrel, team members become part of a larger family that values respect, recognition, and development. Employees benefit from health insurance eligibility on their first day, vacation time, employee assistance programs, and access to a 401(k) plan with company matching after 90 days. Additionally, perks such as a 35% discount on food and retail items and exclusive offers on services like travel and cell phones enhance the overall employee experience. In short, this position is ideal for those looking to contribute to a storied brand with a strong community focus, robust support systems, and opportunities for personal and professional growth. Cracker Barrel encourages candidates to apply and become part of the team that proudly serves more than just a meal – they serve good company.

Job Requirements

  • Minimum age requirement as specified by law
  • Availability to work flexible shifts including weekends and holidays
  • Ability to stand for extended periods
  • Basic math and reading skills
  • Team-oriented with a positive attitude
  • Commitment to uphold Cracker Barrel’s hospitality standards

Job Qualifications

  • High school diploma or equivalent preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and work efficiently in a busy environment
  • Positive attitude and team-first mindset
  • Strong attention to detail
  • Willingness to learn and adapt
  • Previous customer service experience is a plus but not required

Job Duties

  • Thoughtfully take orders for to-go guests
  • Double-check every detail to ensure order accuracy
  • Provide friendly and efficient guest service
  • Manage multiple tasks in a fast-paced environment
  • Maintain cleanliness and organization of the to-go area
  • Assist in training new team members as needed
  • Follow company protocols for food safety and quality standards

Job Criteria

Experience

No experience required


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