LongHorn Steakhouse logo

To Go Specialist

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

flexible schedule
competitive pay
shift meals
Anniversary pay
Paid holidays
Employee Discounts
Team member app for shift swapping

Job Description

LongHorn Steakhouse is a well-known restaurant brand renowned for its legendary food and exceptional service, creating an environment where legendary people thrive. The company places immense value on earning the loyalty of its Team Members through a vibrant and diverse culture, comprehensive benefits, and abundant growth opportunities. With a commitment to crafting bold and flavorful dishes, LongHorn Steakhouse fosters an atmosphere where passion, pride, and dedication are at the forefront of every culinary creation and guest interaction. The company's mission is deeply rooted in delivering an outstanding dining experience that inspires both guests and team members alike. Located across various locations, LongHorn Steakhouse extends a warm invitation to passionate individuals who wish to contribute to a team that prides itself on excellence, quality, and community spirit. The employment type for this role is hourly with pay rates varying by location, and employees also have the opportunity to earn tips, making compensation competitive and rewarding.

This role specifically focuses on the To-Go Specialist position, which is integral to the guest experience outside the traditional dining setting. The To-Go Specialist plays a crucial role in ensuring guests can bring the exceptional quality and flavor of LongHorn's offerings into their own homes through the takeout service. This position demands attention to detail in gathering, packaging, and verifying takeout orders for accuracy, ensuring that every meal delivered maintains the high standards the restaurant upholds. Interaction with guests, whether they are walk-in customers or receiving curbside service, is a key component of the job, requiring excellent customer service skills and a friendly demeanor. Maintaining a well-stocked and organized takeout area is also essential to the efficiency and smooth operation of this service. This role is perfect for individuals who bring a strong passion for food and hospitality and are excited to contribute to a dynamic team environment. LongHorn Steakhouse not only offers a chance to work in a reputable restaurant with a supportive culture but also guarantees a schedule that provides flexibility through an easy-to-use team member app for shift swapping. With weekly competitive pay, employee meal perks, and notable benefits such as anniversary pay, holidays off including Thanksgiving and Christmas, and discounts on various services inside and outside the company, this position offers a well-rounded employment package. Joining LongHorn means becoming part of a team dedicated to generosity, quality, and creating memorable experiences for every guest, ensuring that those who work there are as celebrated as those who dine there.

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible hours including evenings, weekends and holidays
  • Must be able to communicate effectively with guests and team members
  • Ability to stand for extended periods
  • Willingness to learn and adapt in a fast-paced work environment
  • Basic food safety knowledge
  • Reliable transportation for commuting if required

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a customer service or food service role is advantageous
  • Strong communication and interpersonal skills
  • Ability to work efficiently in a fast-paced environment
  • Attention to detail and organizational skills
  • Positive attitude and team player mindset
  • Basic math skills for handling transactions and orders

Job Duties

  • Gather, package and check all takeout orders for accuracy
  • Interact directly with takeout guests whether as walk-ins or curbside service
  • Stock and maintain takeout areas for efficiency
  • Provide excellent customer service to ensure guest satisfaction
  • Collaborate with kitchen and service teams to fulfill orders promptly
  • Maintain cleanliness and organization of takeout station
  • Handle guest inquiries and resolve any takeout order issues promptly

Job Criteria

Experience

No experience required


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