
Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Dental Insurance
Employee assistance program
Health Insurance
Disability insurance
Tuition Reimbursement
Opportunities for advancement
flexible schedule
Vision Insurance
Job Description
Texas Roadhouse is a renowned restaurant chain celebrated for its commitment to delivering Legendary Food and Legendary Service. Founded with the vision to create a warm and inviting atmosphere, Texas Roadhouse has grown into a beloved establishment known for its high-quality steaks and exceptional customer experience. The company prioritizes its people-first philosophy, believing that the heart and soul of its success lies in the dedication of its Roadies – the team members who bring energy, passion, and service excellence to every guest interaction. Texas Roadhouse is not just a place to work; it's a community where employees can grow, thrive, and prepare for future opportunities within the company. The culture at Texas Roadhouse is fun and dynamic, encouraging teamwork, recognition, and continuous learning through formal training programs.
As a To-Go Roadie at Texas Roadhouse, you will play a vital role in supporting the carry-out operations to ensure that guests who prefer takeout or delivery receive the same outstanding experience as those dining in. This role requires a keen attention to detail, strong organizational skills, and a passion for customer service. The To-Go Roadie is responsible for managing orders accurately and efficiently, using phone etiquette to communicate with guests, and collaborating with the kitchen and management team to meet time expectations and maintain food quality standards. By leveraging knowledge of the menu and point of sale systems, the To-Go Roadie ensures that each order is packaged correctly and prepared for a seamless pickup experience.
This position offers flexible work schedules, making it ideal for individuals seeking balance between work and personal life. Additionally, Texas Roadhouse provides competitive weekly pay and an exceptional total rewards package for employees who meet eligibility requirements after one year of service. Benefits include various medical plans, dental and vision insurance, tuition reimbursement for continuing education, paid vacation, and multiple types of insurance coverage such as short-term disability and life insurance. The company fosters an inclusive environment where all employees feel valued and respected, ensuring equal employment opportunities regardless of race, gender, age, or other protected statuses.
Joining Texas Roadhouse as a To-Go Roadie means becoming part of a team that is passionate about delivering hospitality in every interaction, building relationships with guests, and supporting the company’s mission to provide Legendary Food and Legendary Service. This role is perfect for individuals who enjoy interacting with people, working in a fast-paced environment, and being part of a supportive team culture. If you are ready to bring your enthusiasm and dedication to a company that invests in your growth and values your contributions, then Texas Roadhouse invites you to apply and become a part of their legendary Roadie team.
As a To-Go Roadie at Texas Roadhouse, you will play a vital role in supporting the carry-out operations to ensure that guests who prefer takeout or delivery receive the same outstanding experience as those dining in. This role requires a keen attention to detail, strong organizational skills, and a passion for customer service. The To-Go Roadie is responsible for managing orders accurately and efficiently, using phone etiquette to communicate with guests, and collaborating with the kitchen and management team to meet time expectations and maintain food quality standards. By leveraging knowledge of the menu and point of sale systems, the To-Go Roadie ensures that each order is packaged correctly and prepared for a seamless pickup experience.
This position offers flexible work schedules, making it ideal for individuals seeking balance between work and personal life. Additionally, Texas Roadhouse provides competitive weekly pay and an exceptional total rewards package for employees who meet eligibility requirements after one year of service. Benefits include various medical plans, dental and vision insurance, tuition reimbursement for continuing education, paid vacation, and multiple types of insurance coverage such as short-term disability and life insurance. The company fosters an inclusive environment where all employees feel valued and respected, ensuring equal employment opportunities regardless of race, gender, age, or other protected statuses.
Joining Texas Roadhouse as a To-Go Roadie means becoming part of a team that is passionate about delivering hospitality in every interaction, building relationships with guests, and supporting the company’s mission to provide Legendary Food and Legendary Service. This role is perfect for individuals who enjoy interacting with people, working in a fast-paced environment, and being part of a supportive team culture. If you are ready to bring your enthusiasm and dedication to a company that invests in your growth and values your contributions, then Texas Roadhouse invites you to apply and become a part of their legendary Roadie team.
Job Requirements
- High school diploma or equivalent
- prior experience in food service or customer service preferred
- ability to use phone and POS systems
- strong communication skills
- reliable and punctual
- ability to stand and move for extended periods
- availability to work flexible schedules
Job Qualifications
- High school diploma or equivalent
- prior customer service experience preferred
- ability to communicate clearly and professionally
- knowledge of food safety and sanitation practices
- proficiency with point of sale (POS) systems
- strong organizational skills
- ability to multitask in a fast-paced environment
Job Duties
- Ensuring each guest receives a legendary welcome and goodbye when placing and/or picking up their order
- uses proper phone etiquette when answering calls and taking orders
- knowledgeable of menu to accurately take and place orders
- demonstrates strong organization and accuracy when packaging orders
- works collaboratively with Back of House staff to complete orders
- partners with Restaurant Managers on quote times
- accurately provides quotes to guests on the length of time to complete their order
- understands our online and mobile app ordering systems
- accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions
- practices proper safety and sanitation procedures
- exhibits teamwork at all times
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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