Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $15.00 - $23.00
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Work Schedule

Flexible
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Benefits

Excellent compensation
People first culture
career opportunities
flexible schedule
Full and Part time scheduling
Major holidays off

Job Description

Lupe Tortilla is a well-established Mexican restaurant known for its authentic Tex-Mex cuisine and exceptional customer service. With a commitment to quality and a people-first culture, Lupe Tortilla provides a lively dining experience that embraces tradition and hospitality. The restaurant features a dynamic To Go department, catering to customers seeking convenient and delicious takeout options.

The Restaurant Team Crew Member role at Lupe Tortilla's To Go department is ideal for individuals who thrive in a fast-paced, high-energy environment. This role emphasizes strong organizational and multitasking skills alongside a passion for delivering excellent customer service. Candidates will be part of a team-focused setting where collaboration and communication are key to success. The position offers flexible scheduling with both full and part-time opportunities, making it suitable for a variety of lifestyles. Compensation ranges from $15.00 to $23.00 per hour, reflecting the value placed on team members' contributions and dedication. Major holidays are also observed, allowing employees meaningful time off for personal and family occasions.

As a team crew member, individuals will be responsible for greeting customers, taking and entering orders accurately, and ensuring that takeout orders are prepared and delivered promptly. Attention to detail and a thorough understanding of the menu are essential to assist customers efficiently and provide a seamless takeout experience. The role requires maintaining the cleanliness and organization of the To Go area and coordinating with management regarding order volumes and delivery availability. Applicants must be at least 18 years old, possess high integrity, have good communication abilities, and exhibit a positive attitude with a welcoming demeanor. The ability to obtain necessary food handler and TABC certifications is also required, reflecting the restaurant's commitment to safety and regulatory compliance.

Lupe Tortilla values career growth and provides opportunities for advancement within the company. Employees benefit from a supportive work environment that prioritizes respect, teamwork, and a positive work-life balance. If you enjoy engaging with customers and being part of a vibrant team, this role offers a great chance to develop your skills in the restaurant industry while contributing to an outstanding dining experience.

Job Requirements

  • Must be 18 years or older
  • high integrity
  • enjoy working on a team
  • good communication skills
  • positive attitude and a resting smile
  • organization skills
  • ability to obtain a food handler's and TABC certificate

Job Qualifications

  • High school diploma or equivalent
  • good communication skills
  • positive attitude and friendly demeanor
  • teamwork and collaboration
  • menu knowledge
  • customer service experience preferred

Job Duties

  • Greet and provide excellent customer service
  • answer phones promptly and professionally
  • possess menu knowledge and provide customers with an accurate and efficient experience
  • take accurate food and drink orders and correctly enter them into POS system
  • pack and bag orders
  • deliver checks and collect payment
  • coordinate with management on times, volumes and delivery availability
  • maintain to-go area of restaurant for cleanliness and stock materials accordingly

Job Criteria

Experience

No experience required


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