Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $15.00 - $23.00
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Work Schedule

Flexible
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Benefits

Health Insurance
career opportunities
flexible schedule
Paid Time Off
Major holidays off
competitive pay
People first culture

Job Description

Lupe Tortilla Mexican Restaurant is a well-established dining destination known for its authentic Mexican cuisine and vibrant dining experience. This restaurant caters to guests seeking flavorful dishes prepared with fresh ingredients in a friendly and welcoming atmosphere. The To Go department serves as a crucial part of the restaurant's operations, focusing on providing seamless and efficient takeout service to busy customers who value convenience without compromising on quality and taste. Lupe Tortilla prides itself on fostering a people-first culture where employees are valued, and career growth is encouraged. The restaurant offers a flexible schedule with both full-time and part-time positions, making it an ideal workplace for a diverse range of team members who thrive in fast-paced, high-energy environments. The compensation for the Restaurant Team Crew Member role ranges from $15.00 to $23.00 per hour, reflecting the restaurant's commitment to fairly rewarding its staff. This role offers not only an opportunity to engage with customers but also to develop important skills in customer service, order accuracy, and teamwork. The chosen candidate will be an integral part of the To Go department, assisting in managing takeout orders promptly and ensuring customer satisfaction. This includes multitasking between greeting customers, answering phones, taking food and drink orders, and coordinating with management. Team members will be expected to maintain cleanliness and organization in the to-go area, support daily stocking of materials, and have a thorough understanding of the menu to provide an accurate and efficient customer experience. The position demands high integrity, good communication skills, and a positive attitude, supported by a resting smile to make customers feel welcome and appreciated. Additionally, candidates must be 18 years or older and be able to obtain certifications for food handling and responsible alcohol service (TABC). This ensures the restaurant complies with health and safety standards while maintaining its reputation for excellent service. Lupe Tortilla recognizes the importance of creating a supportive team environment where individuals enjoy working together towards shared goals. It is a perfect fit for those who enjoy organized multitasking and thrive when working collaboratively. The experience gained in this role can open doors for career advancement within the company's expanding network of restaurants. In summary, the Restaurant Team Crew Member at Lupe Tortilla is a dynamic position that combines customer service excellence with operational efficiency, all within a supportive and rewarding workplace. Those who join the team can look forward to competitive pay, a flexible schedule, career opportunities, and a culture that prioritizes people first.

Job Requirements

  • Must be 18 years or older
  • high integrity
  • enjoy working on a team
  • good communication skills
  • positive attitude and a resting smile
  • organization skills
  • ability to obtain a food handlers and TABC certificate

Job Qualifications

  • High school diploma or equivalent
  • good communication skills
  • positive attitude
  • organizational skills
  • ability to multitask in a fast-paced environment
  • ability to obtain food handler and TABC certificates
  • experience in customer service preferred

Job Duties

  • Greet and provide excellent customer service
  • answer phones promptly and professionally
  • possess menu knowledge and provide customers with an accurate and efficient experience
  • take accurate food and drink orders and correctly enter them into POS system
  • pack and bag orders
  • deliver checks and collect payment
  • coordinate with management on times, volumes and delivery availability
  • maintain to-go area of restaurant for cleanliness and stock materials accordingly

Job Criteria

Experience

No experience required


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