Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $26,000.00 - $29,059.32
Benefits
choice of medical plans that are best in class
dental and vision insurance
tuition reimbursement up to $5,250 annually
Paid vacation time
short-term disability
life, accident, and critical illness insurance
Identity Theft Protection
Employee assistance program
Business travel insurance
Annual holiday bonus
Job Description
Texas Roadhouse is a renowned American restaurant chain famous for its commitment to serving legendary food, particularly its perfectly seasoned and hand-cut steaks, combined with legendary service that leaves a lasting impression on every guest. Known for its warm, inviting atmosphere and its dedication to a people-first culture, Texas Roadhouse values every team member, or "Roadie," as an essential part of its family. The company prides itself on providing a fun, energetic workplace that fosters personal growth, teamwork, and opportunities for career advancement. Roadies are not just employees; they are the heart and soul of what makes Texas Roadhouse a beloved dining destination nationwide.Show More
The role of a To-Go Roadie at Texas Roadhouse is pivotal in supporting the restaurant's carryout operations. This position is responsible for ensuring that guests who order food to go receive the same high standards of food quality and customer service as those dining in. A To-Go Roadie plays an integral part in making sure every Take-Out guest has a seamless, enjoyable experience from the moment they place their order to the moment they pick it up. The position requires excellent communication skills, a strong knowledge of the menu, and the ability to work collaboratively with kitchen and management staff. Roadies handling to-go orders must be organized and detail-oriented to ensure orders are accurately taken, correctly packaged, and promptly served.
This role demands a warm, welcoming attitude as the To-Go Roadie is often the first and last point of contact for guests choosing carryout. They must use proper phone etiquette, understand online and mobile app ordering systems, and be proficient in the point of sale (POS) system to process orders and payments effectively. Maintaining safety and sanitation standards is also a critical aspect of the job to protect both guests and staff.
Texas Roadhouse offers a weekly pay schedule for Roadies, reflecting its commitment to fair and timely compensation. Additionally, after a Roadie completes one year of service and meets eligibility requirements, they gain access to one of the industry’s most competitive total rewards packages. This comprehensive benefits program includes a choice of best-in-class medical plans, dental and vision insurance, paid vacation, tuition reimbursement, and much more, all designed to support the well-being and growth of its team members.
Working at Texas Roadhouse means joining a company that values its Roadies’ hard work and dedication. The culture is built around fun, respect, and teamwork, highlighted by friendly competitions, recognition programs, and formal training opportunities. Whether just starting a career or seeking advancement, Roadies have a clear path to success supported by ongoing development and leadership training. Texas Roadhouse fosters a supportive environment where employees can thrive personally and professionally, making it an excellent choice for anyone passionate about excellent food, great service, and working in a positive, people-focused setting.Show Less
This role demands a warm, welcoming attitude as the To-Go Roadie is often the first and last point of contact for guests choosing carryout. They must use proper phone etiquette, understand online and mobile app ordering systems, and be proficient in the point of sale (POS) system to process orders and payments effectively. Maintaining safety and sanitation standards is also a critical aspect of the job to protect both guests and staff.
Texas Roadhouse offers a weekly pay schedule for Roadies, reflecting its commitment to fair and timely compensation. Additionally, after a Roadie completes one year of service and meets eligibility requirements, they gain access to one of the industry’s most competitive total rewards packages. This comprehensive benefits program includes a choice of best-in-class medical plans, dental and vision insurance, paid vacation, tuition reimbursement, and much more, all designed to support the well-being and growth of its team members.
Working at Texas Roadhouse means joining a company that values its Roadies’ hard work and dedication. The culture is built around fun, respect, and teamwork, highlighted by friendly competitions, recognition programs, and formal training opportunities. Whether just starting a career or seeking advancement, Roadies have a clear path to success supported by ongoing development and leadership training. Texas Roadhouse fosters a supportive environment where employees can thrive personally and professionally, making it an excellent choice for anyone passionate about excellent food, great service, and working in a positive, people-focused setting.Show Less
Job Requirements
- High school diploma or equivalent
- previous experience in a customer service or food handling role preferred
- strong interpersonal and communication skills
- ability to manage multiple tasks efficiently
- knowledge of POS systems and mobile ordering platforms helpful
- ability to maintain cleanliness and follow safety standards
- flexibility to work various shifts including weekends and holidays
Job Qualifications
- High school diploma or equivalent preferred
- prior experience in customer service or food service roles beneficial
- strong communication and phone etiquette skills
- ability to work in a fast-paced environment
- familiarity with POS systems
- basic knowledge of food safety and sanitation practices
- ability to work collaboratively with team members
- dependable and punctual work ethic
Job Duties
- Ensuring each guest receives a legendary welcome and goodbye when placing and/or picking up their order
- uses proper phone etiquette when answering calls and taking orders
- knowledgeable of menu to accurately take and place orders
- demonstrates strong organization and accuracy when packaging orders
- works collaboratively with Back of House staff to complete orders
- partners with Restaurant Managers on quote times
- accurately provides quotes to guests on the length of time to complete their order
- understands our online and mobile app ordering systems
- accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions
- practices proper safety and sanitation procedures
- exhibits teamwork at all times
Job Location
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