
Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Paid vacation
short-term disability
Life insurance
accident insurance
critical illness insurance
Identity Theft Protection
Employee assistance program
Business travel insurance
Annual holiday bonus
Job Description
Texas Roadhouse is a renowned American restaurant chain famous for its mouthwatering steaks and lively, welcoming atmosphere. Established with a commitment to providing Legendary Food and Legendary Service, Texas Roadhouse has grown to become a beloved destination for steak lovers and families alike. The company prides itself on prioritizing its people—both customers and employees—ensuring a supportive and engaging work environment where team members can thrive and develop their skills. With a culture centered around fun, respect, and teamwork, Texas Roadhouse is more than just a dining establishment; it is a community where employees are valued and empowered to succeed. The company offers flexible work schedules, competitive pay, and opportunities for career growth, making it a desirable place to work in the restaurant industry. Roadies, as employees are affectionately called, play a crucial role in maintaining the high standards of service and quality that define Texas Roadhouse's reputation. They participate in formal training programs and are recognized for their contributions through friendly competitions and other incentives.
The To-Go Roadie role at Texas Roadhouse offers an exciting opportunity to be an essential part of the restaurant's carry-out operations. This position is dedicated to ensuring that guests who order food for takeout receive the same Legendary Food and Legendary Service they would expect when dining in. As a To-Go Roadie, you will be the friendly face and voice representing Texas Roadhouse to To-Go guests, providing a Legendary welcome and goodbye every time they interact with our restaurant. Your responsibilities will include answering phone calls with proper etiquette, accurately taking orders, and understanding the menu to assist guests effectively. Additionally, you will collaborate closely with the kitchen team to ensure orders are prepared and packaged correctly and efficiently. Using the point-of-sale (POS) system, the To-Go Roadie manages order entries, processes sales including gift card transactions, and handles cash or credit card payments. The role also requires maintaining excellent organization, adhering to safety and sanitation procedures, and demonstrating teamwork at all times.
Texas Roadhouse values its To-Go Roadies and offers a comprehensive benefits package after one year of service for eligible employees. These benefits include medical, dental, and vision insurance options, tuition reimbursement, paid vacation time, and various insurance coverages such as short-term disability and life insurance. Employees also have access to an Employee Assistance Program, identity theft protection, business travel insurance, and an annual holiday bonus. The company is proud to be an equal opportunity employer and encourages applicants from all backgrounds to apply. Being a To-Go Roadie at Texas Roadhouse means being part of a people-first company that supports your growth and success while delivering outstanding service to every guest.
The To-Go Roadie role at Texas Roadhouse offers an exciting opportunity to be an essential part of the restaurant's carry-out operations. This position is dedicated to ensuring that guests who order food for takeout receive the same Legendary Food and Legendary Service they would expect when dining in. As a To-Go Roadie, you will be the friendly face and voice representing Texas Roadhouse to To-Go guests, providing a Legendary welcome and goodbye every time they interact with our restaurant. Your responsibilities will include answering phone calls with proper etiquette, accurately taking orders, and understanding the menu to assist guests effectively. Additionally, you will collaborate closely with the kitchen team to ensure orders are prepared and packaged correctly and efficiently. Using the point-of-sale (POS) system, the To-Go Roadie manages order entries, processes sales including gift card transactions, and handles cash or credit card payments. The role also requires maintaining excellent organization, adhering to safety and sanitation procedures, and demonstrating teamwork at all times.
Texas Roadhouse values its To-Go Roadies and offers a comprehensive benefits package after one year of service for eligible employees. These benefits include medical, dental, and vision insurance options, tuition reimbursement, paid vacation time, and various insurance coverages such as short-term disability and life insurance. Employees also have access to an Employee Assistance Program, identity theft protection, business travel insurance, and an annual holiday bonus. The company is proud to be an equal opportunity employer and encourages applicants from all backgrounds to apply. Being a To-Go Roadie at Texas Roadhouse means being part of a people-first company that supports your growth and success while delivering outstanding service to every guest.
Job Requirements
- High school diploma or equivalent
- excellent communication skills
- ability to work flexible hours including evenings, weekends, and holidays
- able to stand for extended periods
- reliable transportation to and from work
- basic knowledge of phones and computers
- friendly and approachable demeanor
Job Qualifications
- High school diploma or equivalent preferred
- experience in customer service or food industry is a plus
- strong communication and interpersonal skills
- ability to multitask and stay organized
- familiarity with point of sale (POS) systems
- knowledge of food safety and sanitation practices
- ability to work effectively in a fast-paced team environment
- basic math skills for handling transactions
Job Duties
- Ensuring each guest receives a legendary welcome and goodbye when placing and or picking up their order
- uses proper phone etiquette when answering calls and taking orders
- knowledgeable of menu to accurately take and place orders
- demonstrates strong organization and accuracy when packaging orders
- works collaboratively with Back of House staff to complete orders
- partners with restaurant managers on quote times
- accurately provides quotes to guests on the length of time to complete their order
- understands our online and mobile app ordering systems
- accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions
- practices proper safety and sanitation procedures
- exhibits teamwork at all times
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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