Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Paid vacation
short-term disability
Life insurance
accident insurance
critical illness insurance
Identity Theft Protection
Employee assistance program
Business travel insurance
Annual holiday bonus

Job Description

Bubba's 33 is a vibrant restaurant chain that prides itself on delivering scratch-made food, friendly service, and a strong commitment to giving back to the community. As part of the Texas Roadhouse brand family, Bubba's 33 combines the warmth and legendary hospitality that Texas Roadhouse is known for with its unique menu offerings and dynamic dining atmosphere. The restaurant provides a welcoming environment where guests enjoy high-quality meals made from scratch using fresh ingredients. The focus on both excellent food and exceptional service creates a memorable dining experience that keeps customers coming back.

At Bubba's 33, the culture is centered around teamwork, community involvement, and continuous growth. They offer a fun and engaging workplace with flexible schedules and plenty of opportunities for career advancement. The company values its employees, known as Roadies, prioritizing their well-being through comprehensive benefits and a supportive atmosphere. Emphasizing recognition and training, Bubba's 33 ensures that each team member is set up for success while enjoying their roles.

We are currently seeking a dedicated To-Go Roadie to join our team and support our carry-out operations. This role is crucial for ensuring that our takeout guests receive the same Legendary Food and Legendary Service experience that our dine-in customers enjoy. As a To-Go Roadie, you will be the friendly face and voice representing Bubba's 33 during every interaction with our carry-out customers. You will be responsible for managing orders accurately, coordinating with kitchen and management staff, and providing timely service.

Your duties will include greeting guests warmly as they place or pick up orders, answering calls with proper phone etiquette, and demonstrating excellent knowledge of our menu to assist customers effectively. Attention to detail is essential as you will carefully package each order to meet quality standards. You will collaborate closely with the back-of-house team to ensure that orders are completed seamlessly. Additionally, you will provide accurate time estimates for order completion and guide guests through our online and mobile app ordering systems. Proficiency in using the point of sale (POS) system will be required for processing orders, payments, and gift card transactions.

Safety and sanitation practices are paramount in this role to maintain Bubba's 33's standards of cleanliness and food safety. Being a team player and exhibiting teamwork are also key aspects of this role to create a positive and efficient work environment. Throughout your time with us, you will benefit from ongoing training, the chance to participate in fun competitions, and a culture that rewards high performance and dedication. Our Roadies are paid weekly and enjoy an attractive total rewards package after meeting benefit eligibility requirements with one year of service.

This is an exciting opportunity for those seeking to grow within a well-established and respected restaurant brand while delivering outstanding service to our valued guests. If you are enthusiastic about food service, take pride in your work, and want to be part of a supportive team with great benefits, Bubba's 33 invites you to apply today and become a Roadie!

Job Requirements

  • High school diploma or equivalent
  • Previous food service or customer service experience preferred
  • Ability to use point of sale (POS) system
  • Strong phone etiquette skills
  • Excellent organizational skills
  • Ability to communicate clearly and effectively
  • Willingness to work flexible hours
  • Ability to maintain proper safety and sanitation protocols
  • Team-oriented mindset

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in food service or customer service preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Basic knowledge of point of sale (POS) systems
  • Familiarity with or willingness to learn online and mobile ordering platforms
  • Strong attention to detail
  • Ability to work collaboratively as part of a team
  • Commitment to maintaining safety and sanitation standards

Job Duties

  • Ensuring each guest receives a legendary welcome and goodbye when placing and/or picking up their order
  • Uses proper phone etiquette when answering calls and taking orders
  • Knowledgeable of menu to accurately take and place orders
  • Demonstrates strong organization and accuracy when packaging orders
  • Works collaboratively with Back of House staff to complete orders
  • Partners with Restaurant Managers on quote times
  • accurately provides quotes to guests on the length of time to complete their order
  • Understands our online and mobile app ordering systems
  • Accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions
  • Practices proper safety and sanitation procedures
  • Exhibits teamwork at all times

Job Criteria

Experience

Entry Level (1-2 years)


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