To-Go

Texas Roadhouse is a renowned American restaurant chain famous for its hearty, hand-cut steaks, fall-off-the-bone ribs, and freshly baked bread. Founded with a passion for delivering both legendary food and legendary service, Texas Roadhouse has grown into a people-first company that values its employees as much as it values its customers. Their unique culture emphasizes fun, respect, and the joy of working together, creating an environment where team members can succeed professionally while bringing happiness to guests. Texas Roadhouse prides itself on its inclusive and welcoming atmosphere, offering flexible schedules and rewarding career growth opportunities. The company operates with a focus on quality, hospitality, and community connection, maintaining high standards in all facets of the dining experience.

As a To-Go Roadie at Texas Roadhouse, you will be integral to supporting the carry-out operations, ensuring that every guest who orders food to-go receives the same exceptional service and food quality as those dining in the restaurant. This role focuses on executing and maintaining Texas Roadhouse's legendary standards in the face of rapid customer demand and a dynamic work environment. The To-Go Roadie is the face of the restaurant for guests who prefer takeout, playing a critical role in customer interaction from order placement to pick-up.

Your duties will include greeting and assisting guests with professionalism and warmth, managing phone orders with proper etiquette, and possessing comprehensive knowledge of the menu to provide accurate and helpful recommendations or order assistance. You will be responsible for ensuring the accuracy and presentation of each order, working collaboratively with back-of-house staff to coordinate timely and precise order fulfillment. The ability to estimate and communicate wait times accurately is essential, as is familiarity with online ordering and mobile app systems to streamline order processing. Additionally, you will use the point of sale (POS) system to handle sales, gift card purchases, and payment transactions securely and efficiently.

Safety and sanitation are paramount in this role to protect both staff and guests, and teamwork is emphasized to maintain a smooth and enjoyable work environment. Texas Roadhouse offers not only a fun and engaging job experience but also weekly pay and a competitive total rewards package for eligible employees after one year of service. Benefits include medical, dental, and vision insurance, tuition reimbursement, paid vacation time, and various insurance protections. This role is perfect for self-motivated individuals seeking flexible schedules, career advancement, and the opportunity to be part of a company that truly values its people and prides itself on delivering an exceptional customer experience.