
Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Dental Insurance
Employee assistance program
Health Insurance
Disability insurance
Tuition Reimbursement
Opportunities for advancement
flexible schedule
Vision Insurance
Job Description
Texas Roadhouse is a vibrant and well-established restaurant chain known for its commitment to serving high-quality steaks and providing legendary food and service. Founded with a passion for exceptional dining experiences, Texas Roadhouse has grown to become a leader in the casual dining industry, recognized for its unique blend of mouthwatering cuisine, welcoming atmosphere, and a people-first company culture. The company’s philosophy revolves around loving what you do today while preparing for what lies ahead, making it an exciting and dynamic place to work. Texas Roadhouse operates numerous locations nationwide and prides itself on fostering a fun and supportive work environment where employees, affectionately called Roadies, feel valued and motivated. The company invests in its team members through formal training, opportunities for career progression, and an emphasis on teamwork and community engagement.
The role of a To-Go Roadie at Texas Roadhouse is essential in supporting carryout operations while upholding the company’s legendary food quality and customer service standards. This role focuses on ensuring that guests choosing to enjoy Texas Roadhouse’s offerings from home receive an equally excellent experience as those dining in the restaurant. A To-Go Roadie acts as the face of the carryout service, delivering warm welcomes and courteous farewells, accurately taking and packaging orders, and coordinating efficiently with the kitchen and management staff to maintain timely order fulfillment.
In this role, candidates will use strong organizational skills and attention to detail to manage order accuracy, demonstrate thorough knowledge of the menu to assist guests effectively, and utilize Texas Roadhouse’s online and mobile app ordering platforms as well as point-of-sale systems to process orders and transactions. The position demands excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment. Candidates will also be responsible for practicing safety and sanitation procedures, contributing to a team-oriented workplace, and helping to create a seamless carryout experience that reflects the brand’s standards.
Texas Roadhouse provides a fun and flexible working environment with opportunities for employee recognition, friendly competitions, and career growth. Roadies are paid weekly, and the company offers one of the most competitive benefits packages in the industry after one year of service, including comprehensive health insurance options, tuition reimbursement, paid vacation, and various insurance coverages. Texas Roadhouse is an equal opportunity employer dedicated to creating a diverse and inclusive workplace where all employees have the chance to thrive. This To-Go Roadie position is ideal for individuals seeking a rewarding role in a supportive and lively restaurant setting where they can develop their skills and contribute to outstanding guest experiences.
The role of a To-Go Roadie at Texas Roadhouse is essential in supporting carryout operations while upholding the company’s legendary food quality and customer service standards. This role focuses on ensuring that guests choosing to enjoy Texas Roadhouse’s offerings from home receive an equally excellent experience as those dining in the restaurant. A To-Go Roadie acts as the face of the carryout service, delivering warm welcomes and courteous farewells, accurately taking and packaging orders, and coordinating efficiently with the kitchen and management staff to maintain timely order fulfillment.
In this role, candidates will use strong organizational skills and attention to detail to manage order accuracy, demonstrate thorough knowledge of the menu to assist guests effectively, and utilize Texas Roadhouse’s online and mobile app ordering platforms as well as point-of-sale systems to process orders and transactions. The position demands excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment. Candidates will also be responsible for practicing safety and sanitation procedures, contributing to a team-oriented workplace, and helping to create a seamless carryout experience that reflects the brand’s standards.
Texas Roadhouse provides a fun and flexible working environment with opportunities for employee recognition, friendly competitions, and career growth. Roadies are paid weekly, and the company offers one of the most competitive benefits packages in the industry after one year of service, including comprehensive health insurance options, tuition reimbursement, paid vacation, and various insurance coverages. Texas Roadhouse is an equal opportunity employer dedicated to creating a diverse and inclusive workplace where all employees have the chance to thrive. This To-Go Roadie position is ideal for individuals seeking a rewarding role in a supportive and lively restaurant setting where they can develop their skills and contribute to outstanding guest experiences.
Job Requirements
- High school diploma or equivalent preferred but not required
- Previous experience in customer service or food service roles preferred
- Ability to communicate effectively with guests and team members
- Basic computer literacy including use of POS systems
- Ability to stand for extended periods and handle multiple tasks simultaneously
- Flexibility to work varying shifts including evenings, weekends, and holidays
- Commitment to uphold safety and sanitation standards
Job Qualifications
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Basic knowledge of computer systems and point-of-sale (POS) systems
- Strong organizational and multitasking abilities
- Familiarity with food safety and sanitation standards
- Ability to work collaboratively in a team setting
- High school diploma or equivalent preferred but not required
Job Duties
- Ensuring each guest receives a legendary welcome and goodbye when placing and or picking up their order
- Uses proper phone etiquette when answering calls and taking orders
- Knowledgeable of menu to accurately take and place orders
- Demonstrates strong organization and accuracy when packaging orders
- Works collaboratively with Back of House staff to complete orders
- Partners with Restaurant Managers on quote times
- accurately provides quotes to guests on the length of time to complete their order
- Understands our online and mobile app ordering systems
- Accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions
- Practices proper safety and sanitation procedures
- Exhibits teamwork at all times
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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