Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $13.50 - $22.00
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Work Schedule

Flexible
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Benefits

Dental Insurance
Employee assistance program
Health Insurance
Disability insurance
Tuition Reimbursement
Opportunities for advancement
flexible schedule
Vision Insurance

Job Description

Texas Roadhouse is a popular American chain restaurant known for its commitment to serving high-quality steaks and providing legendary food and service. Founded with the mission of creating a people-first culture, Texas Roadhouse has grown into a well-respected dining establishment that values its employees, or "Roadies," as the heart and soul of the company. With a focus on fostering a fun and flexible work environment, Texas Roadhouse provides employees with opportunities for career advancement, comprehensive training, and a variety of employee benefits, including medical and dental insurance, tuition reimbursement, paid vacation, and more. The company emphasizes teamwork, strong communication, and maintaining a positive atmosphere for both guests and employees alike.

The role of To-Go Roadie at Texas Roadhouse is integral to supporting the restaurant's carryout operations. This position involves ensuring that guests who utilize takeout services receive the same legendary food and service experience as those dining in. The To-Go Roadie is responsible for greeting guests warmly, accurately taking and packaging orders, and working closely with kitchen staff and management to maintain timely and efficient order processing. This role demands excellent organizational skills, strong knowledge of the menu, and the ability to expertly handle point of sale (POS) and online ordering systems. The To-Go Roadie also ensures compliance with safety and sanitation standards while exemplifying excellent teamwork and communication throughout every shift.

Employees in this position can expect to be compensated at a competitive rate, with pay ranging from $13.50 to $22.00 per hour. The company also offers weekly pay schedules and a rewarding benefits package for employees who meet eligibility requirements after one year of service. Joining Texas Roadhouse as a To-Go Roadie offers a unique opportunity to become part of a supportive and dynamic team in a company that prioritizes employee development and guest satisfaction. If you have a passion for customer service and enjoy working in a fast-paced environment, this role could be the perfect fit for your career journey at one of America’s leading casual dining restaurants.

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible hours including evenings and weekends
  • Strong communication skills
  • Basic math skills for handling sales transactions
  • Ability to stand for extended periods
  • Willingness to learn and follow company policies and procedures
  • Must be 18 years or older

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Ability to communicate clearly and effectively
  • Familiarity with point of sale (POS) systems
  • Strong organizational skills
  • Ability to work collaboratively in a team environment
  • Basic knowledge of food safety procedures

Job Duties

  • Ensuring each guest receives a legendary welcome and goodbye when placing and or picking up their order
  • Uses proper phone etiquette when answering calls and taking orders
  • Knowledgeable of menu to accurately take and place orders
  • Demonstrates strong organization and accuracy when packaging orders
  • Works collaboratively with Back of House staff to complete orders
  • Partners with Restaurant Managers on quote times
  • accurately provides quotes to guests on the length of time to complete their order
  • Understands our online and mobile app ordering systems
  • Accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions
  • Practices proper safety and sanitation procedures
  • Exhibits teamwork at all times

Job Criteria

Experience

No experience required


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