To-Go

Texas Roadhouse is a well-established American casual dining restaurant chain renowned for its commitment to serving high-quality steaks and providing exceptional customer service. Founded on the principle of creating a vibrant and welcoming atmosphere, Texas Roadhouse has grown into a people-first company known for legendary food and legendary service. This company prides itself on fostering a work environment that values each team member as integral to its success, emphasizing cultural values of respect, fun, and teamwork. With a focus on loving what you do today and preparing for the future, Texas Roadhouse offers an inclusive workplace where employees are encouraged to grow personally and professionally.

The To-Go Roadie position at Texas Roadhouse is a vital role within the restaurant's carryout operations. This role is designed for individuals who are passionate about ensuring every To-Go guest receives the same legendary food and service experience as those dining in the restaurant. The To-Go Roadie is responsible for supporting the accurate and efficient execution of carryout orders, maintaining high standards of food quality and customer service, and ensuring a smooth and positive guest experience. This position involves direct guest interaction, requiring excellent communication skills, organizational abilities, and familiarity with the restaurant's menu and ordering systems.

A To-Go Roadie at Texas Roadhouse manages guest orders with care and precision, providing a warm and friendly welcome and farewell to guests placing or picking up orders. They handle incoming phone orders using proper etiquette, accurately take and place orders by collaborating closely with back-of-house staff, and manage quote times and guest expectations with the assistance of restaurant managers. The role also involves understanding and operating online and mobile ordering systems as well as the point of sale (POS) system to process orders, payments, and gift card sales accurately. Safety, sanitation, and teamwork are emphasized to ensure a clean and efficient work environment. Employees in this role are considered the heart and soul of Texas Roadhouse, enjoying a fun culture, flexible schedules, employee discounts, formal training, and career advancement opportunities.

This is a weekly paid position that after one year of service and meeting eligibility requirements offers an industry-leading total rewards package. Benefits include multiple medical plan options, dental and vision insurance, tuition reimbursement up to $5,250 annually, paid vacation, short-term disability, life and accident insurance, identity theft protection, an employee assistance program, business travel insurance, and an annual holiday bonus. Texas Roadhouse is an equal opportunity employer committed to diversity and inclusion, encouraging applications from all qualified individuals regardless of race, color, religion, or other legally protected statuses.