
Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Dental Insurance
Employee assistance program
Health Insurance
Disability insurance
Tuition Reimbursement
Opportunities for advancement
flexible schedule
Vision Insurance
Job Description
Texas Roadhouse is a renowned American restaurant chain that specializes in serving hand-cut steaks, fresh baked bread, and American cuisine with a distinctive Southern flavor. Known for creating an inviting and lively atmosphere, Texas Roadhouse prides itself on being a people-first company where employees, affectionately called Roadies, are the heart and soul of the brand. With a strong commitment to delivering Legendary Food and Legendary Service, Texas Roadhouse combines exceptional dining experiences with a culture that fosters growth, teamwork, and fun. This company is dedicated to loving what you do today and preparing you for what you will accomplish tomorrow, emphasizing both personal and professional development in a dynamic setting.
The To-Go Roadie role at Texas Roadhouse is a pivotal position that supports the carry-out operations, ensuring that guests who order food to-go receive the same high level of service and quality as those dining in the restaurant. This position requires a dedicated individual who embodies the essence of Legendary Service, greeting guests warmly when they place or pick up their orders and managing transactions quickly and accurately. A To-Go Roadie must be well-versed in the menu and knowledgeable about the company’s online and mobile ordering systems to effectively take orders over the phone or in person with proper etiquette and precision.
This role demands strong organizational skills and attention to detail to package orders correctly and partner with back-of-house staff to maintain smooth and efficient service flow. The To-Go Roadie plays an essential part in enhancing guest satisfaction by accurately quoting wait times and ensuring that food packaging meets Texas Roadhouse's quality standards while practicing strict safety and sanitation procedures. Teamwork is crucial, as this position collaborates closely with restaurant managers and fellow Roadies to uphold operational excellence.
Roadies benefit from a vibrant work environment with flexible schedules, a supportive team culture, formal training programs, and clear career progression pathways. Compensation is competitive, with weekly pay and a comprehensive total rewards package available for those completing one year of service and meeting benefit eligibility criteria. This extensive benefits package highlights the company’s investment in the well-being and success of its employees, including medical, dental, and vision insurance options, tuition reimbursement, paid vacation, and various types of insurance coverage.
Texas Roadhouse also values diversity and inclusion, operating as an equal opportunity employer committed to providing equitable employment opportunities regardless of race, color, religion, age, gender, pregnancy, disability, veteran status, sexual orientation, citizenship, national origin, or any other protected status. The company welcomes applicants from all backgrounds to join its team and contribute to the legacy of excellent food and exceptional service.
In summary, becoming a To-Go Roadie at Texas Roadhouse means joining a people-first company that celebrates both the passion for great food and the dedication to delivering unparalleled customer experiences. If you are an energetic, organized, and customer-focused individual ready to contribute to a well-established brand with a fun, inclusive culture and excellent benefits, this role offers a fantastic opportunity to grow your career in the restaurant industry.
The To-Go Roadie role at Texas Roadhouse is a pivotal position that supports the carry-out operations, ensuring that guests who order food to-go receive the same high level of service and quality as those dining in the restaurant. This position requires a dedicated individual who embodies the essence of Legendary Service, greeting guests warmly when they place or pick up their orders and managing transactions quickly and accurately. A To-Go Roadie must be well-versed in the menu and knowledgeable about the company’s online and mobile ordering systems to effectively take orders over the phone or in person with proper etiquette and precision.
This role demands strong organizational skills and attention to detail to package orders correctly and partner with back-of-house staff to maintain smooth and efficient service flow. The To-Go Roadie plays an essential part in enhancing guest satisfaction by accurately quoting wait times and ensuring that food packaging meets Texas Roadhouse's quality standards while practicing strict safety and sanitation procedures. Teamwork is crucial, as this position collaborates closely with restaurant managers and fellow Roadies to uphold operational excellence.
Roadies benefit from a vibrant work environment with flexible schedules, a supportive team culture, formal training programs, and clear career progression pathways. Compensation is competitive, with weekly pay and a comprehensive total rewards package available for those completing one year of service and meeting benefit eligibility criteria. This extensive benefits package highlights the company’s investment in the well-being and success of its employees, including medical, dental, and vision insurance options, tuition reimbursement, paid vacation, and various types of insurance coverage.
Texas Roadhouse also values diversity and inclusion, operating as an equal opportunity employer committed to providing equitable employment opportunities regardless of race, color, religion, age, gender, pregnancy, disability, veteran status, sexual orientation, citizenship, national origin, or any other protected status. The company welcomes applicants from all backgrounds to join its team and contribute to the legacy of excellent food and exceptional service.
In summary, becoming a To-Go Roadie at Texas Roadhouse means joining a people-first company that celebrates both the passion for great food and the dedication to delivering unparalleled customer experiences. If you are an energetic, organized, and customer-focused individual ready to contribute to a well-established brand with a fun, inclusive culture and excellent benefits, this role offers a fantastic opportunity to grow your career in the restaurant industry.
Job Requirements
- High school diploma or equivalent
- Basic understanding of food safety and sanitation
- Ability to work flexible hours including nights, weekends, and holidays
- Effective communication skills
- Reliable and punctual
- Ability to stand for extended periods
- Customer service orientation
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service or food service experience preferred
- Ability to communicate clearly and professionally
- Strong organizational skills
- Basic computer proficiency
- Ability to work in a fast-paced environment
- Friendly and positive attitude
Job Duties
- Ensuring each guest receives a legendary welcome and goodbye when placing and or picking up their order
- Uses proper phone etiquette when answering calls and taking orders
- Knowledgeable of menu to accurately take and place orders
- Demonstrates strong organization and accuracy when packaging orders
- Works collaboratively with Back of House staff to complete orders
- Partners with Restaurant Managers on quote times
- accurately provides quotes to guests on the length of time to complete their order
- Understands our online and mobile app ordering systems
- Accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash credit card transactions
- Practices proper safety and sanitation procedures
- Exhibits teamwork at all times
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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