
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Paid vacation
short-term disability
Life insurance
accident insurance
critical illness insurance
Identity Theft Protection
Employee assistance program
Business travel insurance
Annual holiday bonus
Job Description
Texas Roadhouse is a vibrant restaurant chain that has built its reputation on providing Legendary Food and Legendary Service. Known for its friendly atmosphere and high-quality steaks, Texas Roadhouse is a people-first company that prioritizes creating an exceptional experience for both its customers and employees. The company embraces a culture of fun, teamwork, and development, making it an attractive place for those who want to grow professionally in the hospitality industry. Texas Roadhouse is celebrated for its unwavering commitment to delivering not only mouth-watering food but also warm and welcoming service that leaves guests coming back time and again.
This hospitality establishment is currently seeking a To-Go Roadie to join its dedicated carry out operations team. The To-Go Roadie plays a crucial role in ensuring guests who place carryout orders receive the same Legendary experience as those dining in the restaurant. This position is perfect for individuals who thrive in a fast-paced, team-oriented environment and are passionate about food service and guest satisfaction. As a To-Go Roadie, you will be the face of the restaurant for many guests, greeting them warmly when they place or pick up their orders, demonstrating professional phone etiquette, and maintaining clear, accurate communication. Your expertise in menu knowledge, order accuracy, and organizational skills will ensure each to-go package meets Texas Roadhouse’s high standards of food quality and presentation.
The role involves close collaboration with kitchen staff to ensure orders are timely and correctly prepared. You will also be responsible for using the point of sale system accurately to process all types of transactions, including sales and gift card purchases, as well as providing guests with precise quotes on order completion times. Understanding the company’s online and mobile app ordering systems is essential to provide a seamless guest experience. Safety and sanitation are top priorities, and you will be expected to follow all proper procedures to uphold Texas Roadhouse’s reputation for cleanliness and customer care.
At Texas Roadhouse, those who join as Roadies benefit from a supportive and engaging work culture that offers flexible scheduling and numerous rewards. Employees enjoy weekly pay and have access to one of the restaurant industry’s most competitive benefits packages after one year of service, including medical, dental, and vision insurance, tuition reimbursement, paid vacation, and much more. The company values its Roadies as the heart and soul of its operation and is committed to fostering career growth and formal training. This position provides an excellent opportunity for those seeking a fun environment with ample room for professional development and recognition.
This hospitality establishment is currently seeking a To-Go Roadie to join its dedicated carry out operations team. The To-Go Roadie plays a crucial role in ensuring guests who place carryout orders receive the same Legendary experience as those dining in the restaurant. This position is perfect for individuals who thrive in a fast-paced, team-oriented environment and are passionate about food service and guest satisfaction. As a To-Go Roadie, you will be the face of the restaurant for many guests, greeting them warmly when they place or pick up their orders, demonstrating professional phone etiquette, and maintaining clear, accurate communication. Your expertise in menu knowledge, order accuracy, and organizational skills will ensure each to-go package meets Texas Roadhouse’s high standards of food quality and presentation.
The role involves close collaboration with kitchen staff to ensure orders are timely and correctly prepared. You will also be responsible for using the point of sale system accurately to process all types of transactions, including sales and gift card purchases, as well as providing guests with precise quotes on order completion times. Understanding the company’s online and mobile app ordering systems is essential to provide a seamless guest experience. Safety and sanitation are top priorities, and you will be expected to follow all proper procedures to uphold Texas Roadhouse’s reputation for cleanliness and customer care.
At Texas Roadhouse, those who join as Roadies benefit from a supportive and engaging work culture that offers flexible scheduling and numerous rewards. Employees enjoy weekly pay and have access to one of the restaurant industry’s most competitive benefits packages after one year of service, including medical, dental, and vision insurance, tuition reimbursement, paid vacation, and much more. The company values its Roadies as the heart and soul of its operation and is committed to fostering career growth and formal training. This position provides an excellent opportunity for those seeking a fun environment with ample room for professional development and recognition.
Job Requirements
- High school diploma or equivalent
- Ability to work flexible hours including nights and weekends
- Strong communication skills
- Customer-focused attitude
- Ability to handle fast-paced environment
- Basic math skills for handling transactions
- Ability to stand for extended periods
- Must comply with safety and sanitation regulations
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in customer service or food service is a plus
- Strong communication and interpersonal skills
- Ability to use point of sale (POS) systems accurately
- Knowledge of food safety and sanitation standards
- Ability to work effectively in a team environment
- Basic proficiency with online and mobile app ordering systems
Job Duties
- Ensuring each guest receives a legendary welcome and goodbye when placing and/or picking up their order
- Uses proper phone etiquette when answering calls and taking orders
- Knowledgeable of menu to accurately take and place orders
- Demonstrates strong organization and accuracy when packaging orders
- Works collaboratively with Back of House staff to complete orders
- Partners with Restaurant Managers on quote times
- accurately provides quotes to guests on the length of time to complete their order
- Understands our online and mobile app ordering systems
- Accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions
- Practices proper safety and sanitation procedures
- Exhibits teamwork at all times
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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