To-Go

Texas Roadhouse is a people-first restaurant renowned for delivering Legendary Food and Legendary Service. Established with a passion for quality steaks and a commitment to exceptional guest experiences, Texas Roadhouse has built a reputation as a top dining destination that values both its guests and its team members. With a strong emphasis on culture, growth, and teamwork, Texas Roadhouse is more than just a steakhouse; it's a community focused on loving what you do today and preparing you for the opportunities of tomorrow. The company fosters an environment where employees, known as Roadies, are central to its success and are supported through robust training, recognition programs, and career advancement avenues. Texas Roadhouse offers a dynamic workplace culture characterized by friendly competitions, flexible schedules, and a focus on mutual respect and development. Roadies are paid weekly and can look forward to a comprehensive total rewards package after one year of service that includes top-tier medical plans, tuition reimbursement, and various insurance benefits.

The role of a To-Go Roadie at Texas Roadhouse is integral to ensuring that the high standards of food quality and service are maintained for guests who opt for takeout. This role supports carryout operations by providing a seamless and welcoming experience for To-Go guests, ensuring that they receive the same Legendary Food and Legendary Service as those dining in the restaurant. The To-Go Roadie is responsible for delivering outstanding customer service when guests call to place orders or pick up their meals, demonstrating a friendly and helpful attitude. This position requires strong phone etiquette, thorough knowledge of the menu to accurately take and place orders, and attentiveness in packaging to maintain the quality and accuracy of each order. Collaboration with the Back of House team is essential to efficiently complete orders, while coordination with Restaurant Managers helps provide guests with accurate quote times for order completion. Familiarity with online and mobile app ordering systems is important, as well as proficiency in using the point of sale (POS) system for processing To-Go sales, gift card transactions, and cash or credit payments. Safety and sanitation procedures are a priority to ensure guest health and satisfaction. Overall, the To-Go Roadie plays a vital role in maintaining Texas Roadhouse’s reputation for legendary service and food, embodying the company’s values and teamwork at all times. This position offers the opportunity to be part of a fun and supportive culture with growth potential and benefits that contribute to a fulfilling career at Texas Roadhouse.