Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Flexible
Weekend Shifts
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is a renowned global leader in premium live entertainment infrastructure and services. Established in 2015, OVG offers comprehensive solutions including venue development, management, hospitality, and sponsorship sales. The company owns and manages a portfolio of seven world-class venues and partners with iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. With a focus on innovation and excellence, OVG is committed to enhancing live entertainment experiences on a global scale. OVG’s dynamic environment is fueled by a diverse team dedicated to creating memorable events and seamless operations that cater to a broad spectrum of audiences and clients. The company emphasizes inclusivity, professional growth, and community involvement as central pillars of its culture.
The Crown Complex in Fayetteville, North Carolina, represents one of OVG’s flagship managed venues, offering a state-of-the-art facility that includes a 4,500-seat arena, a 9,200-square-foot ballroom, a 10,880-seat coliseum, a sprawling exposition center, and a 2,440-seat theater. The venue hosts a wide variety of events, ranging from sports games featuring the Fayetteville Marksmen hockey team and the Fayetteville Fury indoor soccer team to concerts, family shows, and special productions year-round. This lively hub is integral to Fayetteville’s cultural landscape and requires efficient and courteous office personnel to maintain smooth operations.
The Receptionist role at Crown Complex is a part-time, regular position paying $15.00 per hour. As the first point of contact for prospective clients and the public, the Receptionist plays a crucial role in shaping visitors’ and callers’ initial impressions. This position involves managing incoming communication including answering multi-line phones, directing calls, handling mail, and maintaining correspondence flow within the complex. The receptionist is responsible for general office duties such as maintaining supplies, supporting various departments with clerical tasks, and ensuring the front desk operates efficiently during busy events. Candidates must be flexible, as the role requires working during evenings, weekends, and event days, emphasizing a dynamic and fast-paced work environment. Working at Crown Complex delivers an opportunity to be part of a vibrant team driven by professionalism, customer service excellence, and a commitment to representing the venue and Oak View Group’s standards in every interaction.
The Crown Complex in Fayetteville, North Carolina, represents one of OVG’s flagship managed venues, offering a state-of-the-art facility that includes a 4,500-seat arena, a 9,200-square-foot ballroom, a 10,880-seat coliseum, a sprawling exposition center, and a 2,440-seat theater. The venue hosts a wide variety of events, ranging from sports games featuring the Fayetteville Marksmen hockey team and the Fayetteville Fury indoor soccer team to concerts, family shows, and special productions year-round. This lively hub is integral to Fayetteville’s cultural landscape and requires efficient and courteous office personnel to maintain smooth operations.
The Receptionist role at Crown Complex is a part-time, regular position paying $15.00 per hour. As the first point of contact for prospective clients and the public, the Receptionist plays a crucial role in shaping visitors’ and callers’ initial impressions. This position involves managing incoming communication including answering multi-line phones, directing calls, handling mail, and maintaining correspondence flow within the complex. The receptionist is responsible for general office duties such as maintaining supplies, supporting various departments with clerical tasks, and ensuring the front desk operates efficiently during busy events. Candidates must be flexible, as the role requires working during evenings, weekends, and event days, emphasizing a dynamic and fast-paced work environment. Working at Crown Complex delivers an opportunity to be part of a vibrant team driven by professionalism, customer service excellence, and a commitment to representing the venue and Oak View Group’s standards in every interaction.
Job Requirements
- High school diploma or GED
- Experience in administrative or receptionist roles preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including evenings and weekends
- Proficiency with multi-line phone systems
- Familiarity with office equipment
- Basic computer skills including MS Office
- Ability to multitask and handle fast-paced environment
- Professional and courteous demeanor
Job Qualifications
- High school diploma or GED
- Exceptional communication skills
- Professional appearance
- Strong proficiency in MS Office including Word and Excel
- Flexible availability to work evenings, weekends, and event days
- Ability to handle multi-line phone systems
- Ability to multitask in a fast-paced environment
- General operational knowledge of office equipment including communication radio, calculator, copy machine, fax machine, and computer
- Ability to establish and maintain effective working relationships
- Ability to use Windows OS, Word, Excel, internet, and interoffice e-mail
- Ability to make accurate comparisons and arithmetic-based computations
Job Duties
- Greet visitors, answer, screen, and direct phone calls, and manage incoming/outgoing mail and deliveries
- Maintain office supplies, manage digital/physical filing systems, and provide clerical support e.g., photocopying, scanning
- Accept payments of fees, explain procedures, and answer routine questions
- Assist all departments with general clerical duties
- Answer multi-line phone systems and route calls accordingly
- Deal tactfully and courteously with the public and other employees
- Other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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