Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Flexible
Weekend Shifts
Benefits
401(k) savings plan
401(k) matching
Paid Time Off
flexible schedule
Employee Discounts
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, specializing in venue development, management, hospitality, and sponsorship sales. Founded in 2015, OVG operates a diverse portfolio that includes seven world-class venues and manages iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. With a commitment to innovation and excellence, Oak View Group delivers extraordinary live experiences to audiences worldwide, setting new standards in the sports and entertainment industries. The Crown Complex in Fayetteville, North Carolina, is one of the exceptional venues managed by OVG. This state-of-the-art, five-venue complex boasts facilities including a 4,500-seat arena, a 9,200-square-foot ballroom, a 10,880-seat coliseum, an exposition center with 60,000 square feet of unobstructed space, and a 2,440-seat theater. The complex hosts a variety of major events such as sports, family shows, concerts, and special productions year-round, and is home to the Fayetteville Marksmen hockey team and Fayetteville Fury indoor soccer team.
The Receptionist role at the Crown Complex is a vital position responsible for representing the venue as the primary point of contact for visitors, prospective clients, and the general public. This part-time position offers an hourly pay rate of $15.00 and includes benefits such as a 401(k) savings plan with matching for part-time employees. The receptionist ensures smooth communication within the complex by answering and screening incoming phone calls, directing them to the appropriate departments, managing mail distribution, handling correspondence flow, and requisitioning office supplies. In addition to these administrative responsibilities, the receptionist supports all departments with clerical tasks such as photocopying, scanning, and filing. The role requires a high level of professionalism, excellent communication skills, and the ability to multitask in a fast-paced environment. Candidates must be flexible to work evenings, weekends, and event days as assigned. Furthermore, the position demands competency in handling multi-line phone systems, operational knowledge of various office equipment, and proficiency in Microsoft Office applications such as Word and Excel. The ideal candidate will have a professional appearance, demonstrate exceptional interpersonal skills, and exhibit the capability to establish and maintain effective working relationships across all departments. Oak View Group is committed to diversity and inclusion, fostering a work environment that celebrates diverse backgrounds and perspectives to enhance innovation, service, and excellence. The Receptionist role is a gateway to becoming part of a leading organization in the live entertainment sector, offering opportunities to grow within a dynamic team and contribute to the success of premier events at a prestigious venue.
The Receptionist role at the Crown Complex is a vital position responsible for representing the venue as the primary point of contact for visitors, prospective clients, and the general public. This part-time position offers an hourly pay rate of $15.00 and includes benefits such as a 401(k) savings plan with matching for part-time employees. The receptionist ensures smooth communication within the complex by answering and screening incoming phone calls, directing them to the appropriate departments, managing mail distribution, handling correspondence flow, and requisitioning office supplies. In addition to these administrative responsibilities, the receptionist supports all departments with clerical tasks such as photocopying, scanning, and filing. The role requires a high level of professionalism, excellent communication skills, and the ability to multitask in a fast-paced environment. Candidates must be flexible to work evenings, weekends, and event days as assigned. Furthermore, the position demands competency in handling multi-line phone systems, operational knowledge of various office equipment, and proficiency in Microsoft Office applications such as Word and Excel. The ideal candidate will have a professional appearance, demonstrate exceptional interpersonal skills, and exhibit the capability to establish and maintain effective working relationships across all departments. Oak View Group is committed to diversity and inclusion, fostering a work environment that celebrates diverse backgrounds and perspectives to enhance innovation, service, and excellence. The Receptionist role is a gateway to becoming part of a leading organization in the live entertainment sector, offering opportunities to grow within a dynamic team and contribute to the success of premier events at a prestigious venue.
Job Requirements
- High school diploma or GED
- previous experience in clerical or receptionist roles preferred
- proficiency with Microsoft Office applications
- ability to work flexible hours including evenings, weekends, and event days
- effective communication skills
- ability to operate multi-line phone systems
- ability to multitask and work under pressure
- knowledge of office equipment operation
- strong interpersonal skills
- reliable and punctual
- ability to maintain professionalism in a customer-facing role
Job Qualifications
- High school diploma or GED
- exceptional communication skills
- professional appearance
- strong proficiency in MS Office, including Word and Excel
- ability to work flexible hours including evenings, weekends, and event days
- ability to handle multi-line phone systems
- multitasking ability in a fast-paced environment
- general operational knowledge of office equipment such as communication radio, calculator, copy machine, fax machine, and personal computer
- ability to establish and maintain effective working relationships
- ability to use computer software including Windows OS, internet, and interoffice email
- ability to make accurate comparisons and arithmetic computations
Job Duties
- Greet visitors, answer, screen, and direct phone calls, and manage incoming/outgoing mail and deliveries
- maintain office supplies, manage digital/physical filing systems, and provide clerical support such as photocopying and scanning
- accept payments of fees, explain procedures, and answer routine questions
- assist all departments with general clerical duties
- answer multi-line phone systems and route calls accordingly
- deal tactfully and courteously with the public and other employees
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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